TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (370)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe exceptional support via live chat and email, often resolving issues within minutes and even handling complex, custom requests. The app is easy to install and configure, with help available for non‑technical merchants. Its clean, customizable review displays and star ratings build strong social proof and customer trust. Many report smooth migrations from other review apps, reliable performance, regular improvements, and strong value from both free and paid plans.

September 25, 2025

Very good app with a lot of features, the customer support is also very helpful!

GhostClip™
Lithuania
11 months using the app
September 5, 2025

Such a great app and the customer service is second to none! Anna was so helpful and patient. She made sure that I understood everything to make sure everything was how I wanted it. 5 starts for this app

Nature's Scent ®
United Kingdom
Over 1 year using the app
August 8, 2025

The user interface is simple to use, and the customer service is excellent.

Gleeo
India
2 days using the app
Edited August 8, 2025

Updating my review — the issue has been resolved. Thank you for the prompt support and assistance!

Gotifab
India
5 months using the app
July 30, 2025

I reached out with questions. Anna not only answered my questions, but then took care of the setup for me.

I highly recommend this company and review tool.

Made By The Middletons
United States
2 days using the app
July 29, 2025

Anna who helped install this app for me was excellent and this is exactly what we were looking for. Excellent app and support

KK Hair
Australia
36 minutes using the app
July 24, 2025

Great app for collecting reviews.
Needed to contact support, which was fast and easy to resolve.

Custom Made Darts
United Kingdom
About 1 year using the app
July 20, 2025

Support got back with me the same day. They help with customizing and app set up. Didn't take long. They answered every question. I know where to reach them if needed.

Power Tee's.
United States
3 days using the app
July 4, 2025

i have to say that Anna at trustshop was such a great help set the reviews app up for me great customer support looks great now set up on store.

NewGenne Trade
United Kingdom
About 21 hours using the app
May 28, 2025

Anna responded quickly to my request! I was very satisfied with the customer service for my issue. Thanks Anna!

Bread Brothers Bakery
United States
About 1 year using the app