TrustShop: Product Reviews
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Reviews (369)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe exceptional support via live chat and email, often resolving issues within minutes and even handling complex, custom requests. The app is easy to install and configure, with help available for non‑technical merchants. Its clean, customizable review displays and star ratings build strong social proof and customer trust. Many report smooth migrations from other review apps, reliable performance, regular improvements, and strong value from both free and paid plans.
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Sehr guter Kundenservice, wir hatten ein Problem mit der App, das nicht durch uns beeinflusst werden konnte. Der Support hat innerhalb von 24h das Problem für uns behoben. Die Reaktionszeit des Support war auch vollkommen zufriedenstellend in unserem Fall. Wir hoffen drauf, dass unser Anliegen in einem Patch dauerhaft behoben wird.
Hallo,
vielen Dank für die 5-Sterne-Bewertung und das positive Feedback! Es freut uns sehr zu hören, dass wir Ihr Anliegen innerhalb von 24 Stunden lösen konnten und dass Sie mit unserer Reaktionszeit zufrieden waren.
Falls Sie weitere Fragen oder Anregungen haben, sind wir jederzeit über den In-App-Chat oder per E-Mail für Sie da.
Mit freundlichen Grüßen,
Ihr TrustShop-Team
Customer service responded and acted so fast. They fixed all my request!
Best support and thanks Trust Shop team
Light App, having the enough features related to product reviews, and price wise is good, support is very good, recommend it
Anna is the best, their support is actually very good. And so many things we can customise in the app
Very quick and great support
Great product, easily manageable, and wonderful service. Even the free stuff is great.
Customer service is great, and very helpful
Staff were excellent resolving a layout issue with one of the review widgets. Great communication and friendly service. App is great allowing my customers to leave reviews. Features are great and overall positive experience setting up app etc.
love this app so much and to see my reviews is amazing - great support from Anna installing the app when I got stuck
Highly recommend