TrustShop: Product Reviews
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Reviews (369)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe exceptional support via live chat and email, often resolving issues within minutes and even handling complex, custom requests. The app is easy to install and configure, with help available for non‑technical merchants. Its clean, customizable review displays and star ratings build strong social proof and customer trust. Many report smooth migrations from other review apps, reliable performance, regular improvements, and strong value from both free and paid plans.
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It's a great app, everything's going well so far. The support team is also doing a good job.
The support is always here for help. I really appreciate Anna's professionalism!
The app is amazing and the support staff go well beyond typical support, highly recommended
Amazing customer service and professional service. Ana was very helpful and patient. She definitely got a 10/10.
Hi there,
Thank you so much for the 5-star review and the kind words!
Ana will be so happy to hear she earned a 10/10 — we'll definitely pass your feedback along to her. Patience and care for our merchants is exactly what we strive for.
If you ever need anything else, we're just a message away via in-app chat or email.
Best regards,
The TrustShop Team
いつも迅速に対応していただきありがとうございます。時差を感じさせないほどスピーディーなサポートで、安心して利用することができています。
現状では修正できない箇所もあるため、今後のアップデートで対応できるようになると嬉しいです。
開発チームの皆さま、引き続きよろしくお願いいたします！
Thank you for always responding so quickly. Your support is so prompt that I don’t even notice the time difference, which gives me peace of mind when using the service.
There are some areas that can’t be fixed at the moment, so I’d be happy if they could be addressed in future updates.
To the entire development team, I look forward to your continued support!
Hi there,
Thank you so much for your kind words! We’re really glad our support has been helpful and timely for you.
We truly appreciate your feedback on improvements — it means a lot, and we’ll keep working to make the app better in future updates.
Thanks again for your support!
Best regards,
TrustShop Team
Quality is so good thank gleamrush
Ausgezeichneter Support! Selbst am Sonntag schnelle und kompetente Hilfe erhalten. Freundlich, zuverlässig und absolut kundenorientiert – so wünscht man sich das. Vielen Dank!
The best review app out there, super friendly and cooperative support team! Anna is the BEST
Hi there,
Wow, thank you so much for the amazing 5-star review! Being called "the best review app out there" truly means the world to us.
Anna will be beyond happy to hear she's the BEST — we'll make sure she sees your kind words!
If you ever need anything else, we're just a message away via in-app chat or email.
Best regards,
The TrustShop Team
This is such a great program! I received excellent help and guidance from Anna and my shop is going to a whole new level. Thank you TrustShop for a great system with awesome assistance!
Hi there,
Thank you so much for the wonderful 5-star review! We're thrilled to hear that TrustShop is helping take your shop to the next level.
Anna will be delighted to hear your kind words — we'll make sure to pass them along to her!
If you ever need anything else, we're just a message away via in-app chat or email. Wishing you continued success with your shop!
Best regards,
The TrustShop Team
Sehr guter Kundenservice, wir hatten ein Problem mit der App, das nicht durch uns beeinflusst werden konnte. Der Support hat innerhalb von 24h das Problem für uns behoben. Die Reaktionszeit des Support war auch vollkommen zufriedenstellend in unserem Fall. Wir hoffen drauf, dass unser Anliegen in einem Patch dauerhaft behoben wird.
Hallo,
vielen Dank für die 5-Sterne-Bewertung und das positive Feedback! Es freut uns sehr zu hören, dass wir Ihr Anliegen innerhalb von 24 Stunden lösen konnten und dass Sie mit unserer Reaktionszeit zufrieden waren.
Falls Sie weitere Fragen oder Anregungen haben, sind wir jederzeit über den In-App-Chat oder per E-Mail für Sie da.
Mit freundlichen Grüßen,
Ihr TrustShop-Team
