VanChat AI Chat & AI Chatbot
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Reviews (120)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this AI chat assistant greatly reduces support workload, often handling most inquiries from pre‑sales to order tracking. Many report higher sales and conversions, calling it like a 24/7 top salesperson that proactively recommends products and offers discounts. They highlight quick training on store data, strong compliance controls, natural multilingual replies, smooth handoff to human agents, stable performance, and responsive, feature‑driven support.
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We recently integrated the VanChat bot into our website, and it has been a total game changer for our business. Its ability to make accurate, personalized recommendations is impressive and feels incredibly real and natural. We had experimented with other bots before, but they were still far from the performance of VanChat. When necessary, the handoff to our support team is smooth and seamless. VanChat has paid for itself and more—I highly recommend it to anyone looking to enhance their customer service and local sales rep experience!
We’ve been using VanChat, the text-based chatbot for Shopify, and it has completely transformed our customer experience. Not only do we love it, but our customers are engaging with it more than they did when we answered ourselves.
I recently integrated the VanChat chatbot app into my Shopify store, and I couldn't be more satisfied with the results.
The intelligence and responsiveness of the AI are truly impressive, providing seamless and natural interactions that cater perfectly to my needs.
It has successfully answered to most of my customer inquiries, including complex questions about product comparisons, sizing, and order tracking.
This has significantly enhanced the shopping experience for my customers and has increased my sales.
I highly recommend VanChat for any business looking to improve customer satisfaction and streamline operations on their Shopify platform!
Only used it for about a week so far but liking it so far. Not so much about making sales but just answering basic questions.
So far, we are pleased with VanChat. The responses are much cleaner and more human sounding than our last AI chatbot. There's lot of opportunity to customize and train the bot.
Great App, saves a lot of time that we've wasted on support
Very easy to use and very powerful as the AI is setup to train with ease.
This seems to be a game changer to assisting customers on our website, and helping them to find the best product to fit their needs. I'm new to it, but will update with more experience using VanChat.
I'm still in the process of training the app, but wow, so far so good! I really think this is going to be a game changer for my shop.
This app is fantastic and super easy to use. I'm able to add files to it to train it and the customer service is great!
