Veeqo: An Amazon Company

We have two brick and mortar stores and an online shop. This has really allowed us to properly maintain our inventory across all channels to prevent frustrating backorders. Also, the customer service is second to none. Everyone is very willing to help via email, chat, or to jump on a call. The support has been amazing.

we have been using veeqo for over a year now, if you have a POS (retail Store) and also sell online AVOID THIS, Veeqo counts every single sell of you POS as a transaction int he software and that is counted to your monthly billing, we are paying over 380 USD a month OVER 4K A YEAR to sync inventories, they have promised a solution for months and nothing happens, maybe as a simply inventory management system is ok, but to advertise that integrates with POS and then charge for every single sell it is simply ridiculous. it is amazing that Shopify makes a business on top of an expensive online store already by creating extremely bad apps and then forcing you to pay for every single function you need.

UPDATE: More than a year has passed since our review, and Veeqo STILL does not support post-purchase checkout offers or 'on hold' fulfilment statuses, despite Shopify releasing this functionality in May 2021. We have requested this functionality countless times but the feedback has essentially been ignored by Veeqo. We don't understand how a "Shopify Plus Certified" app can still be lacking in compatibility with Shopify in this way.
---- Original Review ---
Veeqo does a reasonably good job in organising the picking, packing and dispatching of orders as well as integrating directly with carriers. Unfortunately however, the app does not support order editing in Shopify, or post-purchase checkout extensions, therefore limiting opportunities to add or edit items after purchase which is a shame. The availability of customer service / support is good, with live chat available 24hr and quick response, however the live chat agents have limited knowledge and getting issues recognised and escalated to the development team can be difficult.

A dreadful experience from start to finish. I wanted this app to do something basic (I have four warehouse locations - I'd like to see which orders I can fulfil (are in stock) at a given location - Shopify of course does not provide this basic functionality). I signed up, day 1 I asked the question, my on-boarder didn't know. I then spent the entire day on day 2 trying to get an answer as to whether this was possible. I was passed from email support, to chat, to phone call, referred to the instruction manual repeatedly... still nothing, just a load of time wasting. On day 3, I realised I was never going to get an answer out of these people, so decided not to go with it, but then started getting calls from my warehouses - something called Veeqo had started randomly making changes to their stock levels! We have 3,000 SKUs over 4 locations. After deleting the app and wasting a load of time, we now have to do four complete stock counts to get our stock accurate again... I asked Veeqo if they could run a report that showed the stock adjustments their daft app had taken it upon itself to make for no reason - still waiting, so no help there, and we'll just have to spend weeks of man hours correcting the mess it has made. Wow - really wish I didn't come across this app.

Veeqo is an incredibly useful app that has been a game-changer for our business. It's user-friendly, making it easy for anyone on our team to navigate and utilize its features effectively. The interface is intuitive, and we were able to get up and running with minimal effort.

What truly sets Veeqo apart is its affordability. It offers a comprehensive range of tools and features at a low cost, which has helped us streamline our operations without breaking the bank. From inventory management to order processing, Veeqo has simplified our workflow and significantly improved our efficiency.

Overall, Veeqo has proven to be an indispensable tool for us, combining functionality, ease of use, and cost-effectiveness in a single platform. Highly recommended!

Great tool for beginners. Still long way to go, but can't complain when it is for free.

12/17/2025 - A year has passed, and Veeqo is still a dumpster. They still have not been able to fix the issue with canceled labels appearing on the USPS scan form.

Such useless support doesn’t exist in any other organization. Most likely inherited from Amazon. Tickets remain unresolved for 2-3-4 months. UPS claims can’t be filed because a master account is required, and Veeqo says, ‘File it yourself, we don’t know anything,’ while UPS says only a master account can file the claim. USPS labels are deleted, but they always stay on the USPS scan form and later appear as accepted packages. Consequently, no one will refund you for the label. In one of my favorite movies, there was a phrase: ‘an avalanche of sh*t.’ This perfectly describes this app.

worst customer support. been trying to set this up for 4 weeks and just shit.

This is some pro level gaslighting. FIVE YEARS AGO the CEO announced carrier branded packaging for USPS, Fedex and UPS, see here: https://changelog.veeqo.com/usa-carrier-packaging-2FMQi4

The carrier branded packaging does not exist for UPS in Veeqo as of current. It also did not exist when I first reported it about 6-8 months ago. BOTH chat support tickets claimed this would be a "FEATURE REQUEST", and NOT a bug. Wtf?!?

I swear, they must pay these people extra to double down on the gaslighting while still not providing the features they claim they have.

We have been using Veeqo to operate our business for over 7 years and it has been a great tool for us. It has continued to advance over the years with upgrades and new features being released regularly. The integrations with our sales channels are outstanding. We have looked at other solutions similar to Veeqo a number of different times to ensure that we continue to utilize the most suitable solution for our business and have yet to find anything that checks more boxes for us. The support staff at Veeqo has always been very helpful as well. We definitely recommend Veeqo especially if you have multiple online sales channels to connect with.