Veeqo: An Amazon Company

Back in October USPS froze all our Veeqo (Amazon) shipments from our website due to "postage not paid". From best knowledge someone was generating fraudulent USPS labels thru Veeqo. After weeks of items not being delivered by USPS and run around by Veeqo we ended up reshipping or refunding orders to our customers. Veeqo just kept saying more time, we all know no one is going to buy anything on line and wait 3+ weeks to get it. We are now 3 months later and Veeqo still have not offered one penny in compensation for
1. The items that were never delivered
2. The items that we refunded that we never got back
3. The cost to reship the item to the customer
4. The original postage that was paid.

It's pretty sad that a company like Amazon does this to their users. They just keep on saying its "ongoing". Well its been 3 months I think you are best off at this point to just say you are doing nothing and we are just out of luck.

So yeah, use Veeqo at your own risk. Its a great platform to use but understand if something happens they are going to leave you to fend for yourself even though it was them who took your money. Shame on you, for a company the size of Amazon this was a pathetic example of how customer service should work. Amazon them selfs would have refunded this it it was there customer direct but I guess they feel like you should not do anything for your own.

FYI this has at least happened 3 times now that I have seen. Best off using Shopify shipping, Shiprush or any other of the vast amount of shipping programs. Do not take the carrot of "free" it will cost you dearly in the end.

System isn't ready for release - too many bugs, doesn't sync with platforms in any reliable way. Support is enthusiastic and friendly but hindered by a product that doesn't work.

After 10 weeks of trying to get this app to work, missing £5k in sales and losing the first part of the Christmas sales period we've given up and moved to another app. This one has potential (I liked the UI and functionality) but just isn't ready for release yet.

Great solution and a great product. It's integrated into quite a few of our sales platforms and it makes the shipping/dispatch process a doddle.

On the occasions I have had to contact customer support they have been easy to contact, responsive and solved my issues with the minimum of hassle.

Would highly recommend

Veeqo has been a life saver for us. We searched everywhere for an system which would integrate with all of our platforms - Veeqo was the only one which was able to integrate with everything we needed, including Shopify.

We can easily manage our stock for multiple platforms all in one place now so with the amount of products and variants we have it has enabled us to list more on other platforms such as Amazon without having to worry about keeping on top of the stock levels across them all.

It saves us an average of 2 hours a day on our old shipping process by putting everything into one place and having a quick and easy one click bulk shipment which also effortlessly creates all of our shipping labels and customer invoices.

We recently started using another feature of veeqo enabling us to see our profit margins on each product from cost price and also manage how much stock we actually sit on. This has been particularly useful for us as a business.

The support is also excellent and the team behind veeqo are always hands on any problems or questions we have.

If you are looking to save yourself hours in the day and smooth out your current shipping process or stock management - you definitely need Veeqo.

save us so much time, being able to sync stock across Amazon, ebay and shopify, and ordering and shipping, customer service has been great, thanks veeqo

I use this app to help me update stock figures. The dashboard is great at giving you a snapshot of the day. I personally think it could be better at historical reports but overall it has been a very useful app for my business

Amazing platform that's made concentrating on growth easy. The team are very helpful and they have a chat function where you generally get a response within 2-5 min. The platform continuously has improvements made to it, and is suitable for companies of all sizes

Been using Veeqo for a few moths now. The switch from my previous software was almost seamless. After getting used tot he new layout it is really simple to use. The app is great for order picking when not packing in the same place. Also great to look at things on the go and not at the PC. any issues have been dealt with quickly and everyone is really helpful. Would reccommned