Reviews (321)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.

August 12, 2021

I have a super-complicated shipping set-up and this app does it all! Not only that, but I'm soooo impressed with the customer service: when I didn't know how to do something, I got a reply quickly complete with a video showing how to do it, and an explanation on why it needs to be done that way. I couldn't ask for anything more :-). Highly recommended! Thank you!!!

CuteKidStuff.com
Canada
Over 2 years using the app
April 19, 2018

I've never been able to have everything I wanted with shipping options and rates due to the dynamics of my products until I found Advanced Shipping Rules. This app is really cool! When I had questions I was able to call and get a live person who helped me set up the shipping rules for my entire site! That took a while too. Very impressed with their customer service!

Nccs Net
United States
9 days using the app
July 9, 2020

Tried at least 5 app on the shopify app store , all of them are missing something to complete the job
this app is amazing everything you need for various shipping zone, rates and products!!! great rules condition and you can use your own carrier account rates, support is fast response and helped me do what i needed in short time(less then 24H), easy to use ... thanks Molly :-)

mysexyveggies.com
United States
7 months using the app
May 18, 2018

It took a little time to wrap our head around some of the functionalities of this app, but in the short time that we've been using it, it's worked great. What made our experience of integrating and setting up Advance Shipping Rules was Brian's customer support - super fast to respond via email and phone, helpful step-by step-guidance, etc. That aspect made a world of a difference.

P F Candle Co
United States
15 days using the app
June 19, 2020

This app is amazing. We offer leveled flat rate shipping options to our customers that vary depending on products ordered. The initial set up was easy and any time I had a question or problem Brian or Molly responded quickly to help. They explained processes and if things were urgent went so far as to make fixes for us to speed the process along. LOVE this app and this company.

Jantz Supply
United States
10 months using the app
Edited October 26, 2018

This app is great! I love that I can have Sub Zones. That's a HUGE plus for us. We also utilize the Service Code feature, helping with our ERP integration. I've worked with Brian a few times on some things and he was quick to respond and easy to work with. They even just implemented FedEx SmartPost for us! Another plus! Would definitely recommend. You get a ton of features with this app.

American Sale
United States
6 months using the app
March 15, 2021

Molly's been providing excellent support so I figured it was about time I left a review. We've changed quite a bit of configuration behind the scenes in a relatively short period of time. It was a big change for the business but Molly has been there every step of the way to expertly guide us through. Thanks Molly and all the other staff behind the scenes at ASR for providing a solid app.

beekeepinguk
United Kingdom
2 months using the app
December 7, 2018

This app is brilliant, it has allowed me to implement some of our complex shipping rules etc that others did not seem to have the capability to do. It has taken me a bit of time to get use to some elements but the support to help me get there has been second to none! Quick response times, communication both via email and phone to go over some finer points... I can't recommend it all enough!

ADSS Building Supplies
Canada
7 months using the app
February 14, 2020

Super helpful app! I used it to offer free and/or flat rate local delivery for specific zip codes, while using usps shipping rates for any other zip codes. I told them what I would like to do with the app, and in very good timing they took care of it all for me, adding all my products to the appropriate settings so I wouldn't need to. Jay was especially helpful. I definitely recommend this app!

potpourrifinegifts
United States
2 days using the app
May 8, 2021

Before I start the review- amazing customer service! Very prompt and easy to understand. They even made a video showing me exactly what I needed to do and understood my desired outcome. Shopify has super limited shipping capabilities and this is the first and last app I'll need to fix those issues. Overall, $30 a month is a small price to pay because I'll be saving so much by shipping exactly how I want to.

ATGI
United States
4 days using the app