Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.
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The developer is accessible and responsive. He helped me set up some special rules for shipping. I sell perishable goods and merchandise. I highly recommend this app for folks who have various shipping needs and need to customize how they ship different groups of products.
Update: I had to reach out to Brian when I was having an issue with shipping rates and he was very responsive, thorough, and knowledgeable, and helped solve our issue quickly
After using it for a few months, App seems to work well. We were forced into the middle-tier pay plan since our orders went above a certain limit.
Only 3-stars because after 2 emails and a voice mail over 10 days of trying to get support, I have yet to get an answer back. If you are reading your reviews, please respond to support emails!
UPDATE: Looks like my email was going to spam, and they emailed me back immediately after seeing this review.
Advanced Shipping Rules gives us better control over our many sites with regards to complicated shipping set ups with rules management with integration for our ERP and Shopify platforms. Their support team is fantastic, esp. Molly, who was quick to respond and found the resolve we needed quickly. This app is user friendly, easily comprehensible and gives our company a lot of options to play with product groups, shipping rules and integration control.
This app has greatly helped us to charge a separate shipping rate by product group so that we can more accurately charge shipping to our customers. There are so many customization options! Their support team is incredibly helpful and responsive. They also have a great test mode that is easy to use without making it live until you are ready to switch. We would highly recommend this app to any business looking to easily customize their shipping options!
I'd give this app 10 stars if I could. You won't find customer service better than here. Brian has been there for us since the beginning and has continued to provide best in class customer service. This app allows us to fully customize and control the shipping experience for our customers. We have an ecommerce and wholesale platform. ASR made what would've been a headache... smooth sailing and stress-free.
Stop looking. You've found the shipping app you need.
We've been using this app for a year now, it's outstanding. But what's even better, is their customer service!! We had a change occur from one of our partner platforms, and it disabled our use of this app. These guys took our call and reconfigured our setup without hesitation. Mahalo Nui Loa from Spirit of CAN.
2nd time needing help from these guys... Same result, they call back fast and walked me through all my issues. Super grateful to Brian and team!
The support you get with this app is amazing. Molly was assigned to me for numerous confusions I had in setting up my shipping/delivery/pickup and she was beyond knowledgeable, articulate, patient and helpful. She took a total disaster and fixed everything for me in a matter of minutes. Always responsive and super helpful. And to boot, this app literally can do anything you need it to do. It's all a matter of how the rules are written for each category, but their support is amazing. THANK YOU MOLLY!!!!
If we could give them 10 stars, we would. The app itself is great and works like a charm, but the support received is truly where Bambri's team shines. We encountered a critical issue with our website on a Friday night - fearing support would be extremely limited. Bambri's team was very quick to reply, and worked all weekend communicating with us and Shopify to help identify and fix an issue that wasn't even their fault. Absolutely a top-notch team, we can't thank them enough for their professionalism and attentiveness.
Whew! I’m glad I found this app. I was banging my head all while installing random shipping apps and then pow! Printful recommended Advanced Shipping Rules and all of my problems were solved.
I was in desperate need of a shipping rule that will allow customers to mix my Printful orders with my non-Printful orders without losing my shirt because shipping settings were wrong. ASR fixed that!
Shout out to Brian for helping me out late at night and making sure that I was completely good before we disconnected the call.
Have finally finished the setup process and went live with the app. Can't say enough about Molly who was there for me to understand and walk me through the steps I didn't understand. Customer Service was very responsive, the app is working the way I wanted which was applied to different product groups and we are still able to offer free shipping at a certain amount. This app has allowed us to cover more of the shipping costs by the weight of the item unlike Shopify Shipping settings and can use different shipping companies as well. Highly recommend this app.