Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.
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Brian, the creator of the app, was extremely helpful and insightful! We had been losing a ton of money on shipping for about a year, while using 7 different box variations and using both USPS and FedEx as shipping providers.
Shopify wasn't much help, especially with their ridiculous mentality that customers only ship with one standard box type, however Brian on the other hand, helped reconfigure shipping completely and all within a 2 hour conversation.
Brian worked with our schedule and made sure we had all the tools we needed to effectively manage shipping in a way we thought was impossible.
The truth is Advanced Shipping Options is just that....Advanced, and all you need is one call to get you on track with shipping efficiently.
It took me month before I decided to commit to another app. After loosing more and more international orders because of the higher shipping prices I thought to offer them a 15$ discount if their cart reach 100$. It took a lot of research to finally find an app to do it. Since I was unsure if it will work I messaged the customer support, a few months back and a few days ago, each time I got a reply so quick I thought no one sleep there . This app offers the discount I wanted to my international customers, and also it allows to restrict the shipping of one of my collections to Canada only. Plus, I got help to install the whole thing. It works exactly as expected and I hope with time it will help to regain international customers. Thank so much Brian!!!
This app and Brian are the BEST! I work in a niche market shipping perishable and non perishable items. It's a real challenge to find anything flexible enough to work. But, THIS WORKS!
As a small start up, pennies matter. This app paired with Shopify gives me the ability to do what other have quoted me thousands to try.
And Brian, man, he ROCKS! As we say in the south, 'I was loster than last years Easter eggs' when it came to setting up shipping. I am great at a lot of things.....and shipping is not one of them! But Brian has been there to help me understand & work out my messes.
If all that's not enough, his experience in rates, language and work flow are spot on too.
I can't say enough good things about Brian and the Advanced Shipping App!
Give a try today!!
It feels as if we have been looking for an app such as this one for just about forever. Some apps we have trialed are either too complicated, or show too much confusing info at the check out. We absolutely love that we can customise shipping rates so easily based on a postcode. The biggest issue with other apps is that the rates did not recognise if someone puts in "x post code" but selects a shipping option that is outside their region. With shipping costs on the rise, this app makes shipping run so much easier because once you set up an area/postage rule, if a customer's address does not correspond to the rule they will not see the postage option and vice versa. In return, this removes any doubt as to whether someone had selected a cheaper option by mistake or on purpose.
I really needed help on the most important component to launching my store, SHIPPING. When I initially left my message, I did not expect a speedy response. I was relieved and surprised with the promptness of the callback and a voice on the other end saying "I am going to walk you through the process". Not only that but he inquired of the types of items I would be selling to make sure I assigned them to the right categories, the items I ship and those I drop ship using a separate vendor. I got off the phone ready to launch and fully understood what I needed to do when adding products in the future. He even gave me a few tips on the customer's expectation when shipping and his direct contact information. Two words: Thanks Brian! I give him a FIVE! Felicia www.inspiredbyhim.com
Our company uses every size shipping box you can imagine as well as different shaped products with different weights and we had so much difficulty getting our shipping prices correct for the customers. I tried multiple apps and Advanced Shipping Rules has been the only one that we could set up to work for ALL of our products!!! It took me awhile to set up, however Brian was so helpful, he responded to my questions right away and assisted me in the setup process. He assured me that it would take a little bit to set up however once all the information was input we wouldn't need to mess with it. And so far its been great!! I had to make a few tweaks to box sizes the first few day but thats it!!! Its really been a lifesaver for our company! Thanks Brian and Thank you Advanced Shipping Rules! -ilana
I used this app to put my products into shipping groups and charge shipping by item. Then I offered multiple item pricing based on the number of items the customer purchased. It all felt a bit complicated and overwhelming at first, especially for someone like me who is not very tech-savvy, but after things were explained to me by ASR's wonderful customer service rep, it all made sense and was very easy to use. There are a million ways in which you can use this app to set your shipping rates, the possibilities are endless. It just takes a bit of getting used to. And with the help of their fantastic customer service reps (who more than happily called me and spent the time necessary to explain everything to me in detail), it doesn't take long at all to learn how to use this app like a pro! Great app! I highly recommend it.
UPDATE (15 Months of USE): The service and support keeps getting better and better. The consistent quality of service with the support team is found in fast Turn Around Times in answering questions and trouble shooting. We love this app.
UPDATE (September 8, 2019): 6 Months in, everything is still excellent and the service is better than ever. We highly recommend this APP on the Customer Service alone; however, the APPs performance is awesome as well.
Remember This: when you purchase any product you are also purchasing the service that comes with that product. The Customer Support for this app is unparalleled and exemplary. Thorough and detailed explanations are provided by phone or email and in the timely manner.
The app is also awesome and very powerful. It actually makes planning out your shipping very educational and enjoyable.
We moved from a very simple set of products in our store to a complex set (big ticket items, small items) with widely varying shipping options (free shipping, international shipping, multiple carriers). And we wanted to allow customers to mix them together in a single cart. We wouldn't have been able to do this without Advanced Shipping Rules. Questions and problems that cropped up were solved quickly and we were able to do everything we wanted to do with shipping options easily.
UPDATE: We ran into some trouble recently with Fedex packages being shipped to PO Boxes. I asked Brian at Advanced Shipping Rules to come up with a solution for this issue, which was causing us a lot of headaches. A few days later, the app had been updated to prevent Fedex and UPS from showing up as options when the address is a PO Box. Quick service, and much appreciated!
We searched and trialed all the shipping apps we could find for Shopify and Advanced Shipping Rules was the only one that had solutions for all the requirements we had for shipping from our store. Most of all is the ability to make use of the USPS Flat Rate and Priority Mail Regional Rate boxes. The app allows our buyers to get the most reasonable rate shipping options accurately calculated so they did not over pay (which really helps avoid abandoned carts) or underpay (so we lose money). Support was great and they spent the time with us to help get the initial setup working for us. Real phone support from patient software folks who walked us through the setup and helped us understand the interactions in the back end of Shopify.
The app got us through the Christmas gift shipping frenzy without a hiccup.
8 months after our initial setup, we wanted to add some more complications the shipping rules and they where there again to help us get that setup and refresh our training on how to do setup.