Reviews (321)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.

February 14, 2018

This app is a lifesaver! My Shopify store has 4 different vendors, each with their own complex shipping set ups which are hard to manage even on their own terms. Advanced Shipping Rules basically talks to each one and then makes them speak a single language on my Shopify site. I don't even have to really be fluent in the shipping details of each vendor, as long as this app is involved. It's a very complex app which tackles so many different scenarios so at first I was intimidated to see how it could work for me. I finally did begin to do the install and set up and am so relieved to see that it's logical and orderly in the way I apply it to each vendor I use. It's terrific that I can make a threshold dollar amount for the whole cart that triggers a free shipping option. I also like that I can choose shipping fees based on a variety of options, like how many items a customer buys vs the dollar amounts. When I got stuck, I went ahead and dialed the support number and was shocked when someone answered the phone! Brian was quick to understand where I was being held up and solved my problem quickly. Very nice guy. He humbly took my feedback, too, that there were some typos and grammar issues in some of the documentation (I was an English major) and that seems like a positive sign of someone I will be able to call again when I'm stuck. This app does what I desperately needed a shipping app to do.

Life Is Swell
United States
12 months using the app
Edited October 2, 2018

I needed this app for my messy delivery options. I was helped by amazing & efficient, Brian -Thanks!

lucyforlouie.co.nz
New Zealand
About 5 hours using the app
March 5, 2021

The app has some limitations but serves our needs. Support are super helpful if you have questions/problems

Nkuku
United Kingdom
Over 1 year using the app
Edited September 24, 2020

Excellent response time and customer service. Advance shipping got back to me very quickly and was very helpful.

Velocity Shop
United States
3 months using the app
June 10, 2020

We use the app to optimize shipping rates for our customers. The customer support to help us get the most out of the app is responsive and helpful.

Kneaders Bakery & Cafe
United States
Over 2 years using the app
October 20, 2020

I had some complicated requirements for my shipping rates and this app handles them perfectly! Brian walked me through the entire set up on the phone, amazing!! Highly recommend!!

KGTropicals
United States
About 2 hours using the app
February 9, 2018

Awesome app!! Easy to use and understand. A must have for doing items that offer fixed shipping and calculated shipping mix.

Speedy reply, and they went above and beyond to solve my issues.

Hardraceusa
United States
16 days using the app
October 2, 2017

I am a Canadian store that was looking to integrate Fedex ltl freight rates but support informed me that they don't support Canadian FedEx accounts. The app showed promise before running into this road block.

Evolve Sounding Stone
Canada
2 days using the app
May 11, 2020

ASR works well for us...and recently when we had a shipping policy change we ran into some issues. I reached out to support, and they quickly responded helping me work thru it to successful conclusion. Thanks ASR Support!

ZQuiet
United States
10 months using the app
February 16, 2018

I've been looking for this app since we opened our online store. We've got multiple types of products that are only available in certain areas. There was no other solution available to us to make our store work. It's been a lifesaver!

Foddies
Australia
About 5 hours using the app