Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,989)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.

Edited May 29, 2026

This app is great, it does so much. We moved our reviews over from Stamped, and we needed a bit of help with it but Michael has been super helpful. We now have a reviews app for basically free, as we were already using VITALS for the upsell app.

Their customer service is very responsive! Would highly recommend.

Gazebo Spare Parts
United Kingdom
Over 5 years using the app
Edited April 8, 2025

If there is a standard for how an app should work and how support for that app works - these guys are the platinum+++
Costin is a legend, I've never had a support request looked at and resolved in 5 minutes!
Could not recommend them highly enough the app is great, my page is now faster and better and so many things in the one place! Too easy!
Looking forward to the new additions!
Always great support from the Vitals team - thanks to John for sorting out some complex issues fast and efficiently!

Zero Waste Co
Australia
Over 4 years using the app
Edited February 9, 2026

I ADVISE EVERYONE TO TEST VITALS AUTOMATED EMAIL SENDING PROCESSES AT LEAST ONCE A MONTH!!!

I am very unhappy with my experience with Vitals I left an unhappy review at the end of the two weeks waiting when the problem will be resolved. But the problem has not been resolved, although they claim the opposite, that everything is working and emails are being sent and delivered to our customers.

The problem is that automated email sending processes (Abandoned Checkout and Welcome) don't work. At the very least, the emails aren't reaching their intended recipients.

After we received their response that everything was working for them and that the problem might be with our email address, we created four different email addresses and tested their automated email sending processes and also Shopifys abandoned checkout automation.

The result was the same as earlier: not a single email from their automated email sending processes was received by any email address, but all emails from Shopifys abandoned checkout automation were received.

The only conclusion is that this company's support team is unable to resolve this issue, and we should say goodbye to the Vitals.

Scandinavian Goods
Finland
Over 5 years using the app
May 18, 2026

Very good, support is on point.

Gentlemans Forge
Sweden
7 days using the app
September 27, 2026

Vitals is great App i am using for my brand www.lucknowthreads.com.
Its built with lots of thought to grow your business and last but not the least, the support Team is exceptional at making sure your business is set for success. Must Try!!

Lucknow Threads
Canada
5 days using the app
May 16, 2026

very good for the price

shaolix
United States
1 day using the app
April 1, 2026

very nice thanks to mr. Jed D.

Ocean Scent
France
3 months using the app
April 1, 2026

John Seth was very helpful and fixed my issues effectively

Beauty Warehouse
South Africa
6 months using the app
May 7, 2026

customer service on point. never disappoints :)

SolarGlow
Australia
6 months using the app
May 5, 2026

Great customer service and app !

Lilense
United Kingdom
23 days using the app