Vitals: Reviews, Bundles & 40+
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Reviews (2,989)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.
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SO MUCH VALUE! We've been able to customize how this shows up on our shop and support our customers as they find what they need and explore more products that support their goals. Super customizable. Every time I think they're missing a feature, support shows me exactly what I need. 5 stars!
To be honest, I was a bit sceptical at first - but after trying a few modules on their own, my confidence has grown and grown so that I now have quite a few modules running.
It has saved me money over having other individual apps running on their own, and the service works really well! Staff are very responsive and helpful - and above all - whatever you install on your site, looks very good and actually works!
Great app, lots of really cool features. In the past I've paid web developers to add some of these features, but with this app there isn't really a need.
Could be a bit more customizable when it comes to page layouts; however, gets the job done. And there support teams very responsive and managed to get the minor fixes I needed adjusted very quickly (within the hour). Had the pleasure of working with Juan on their support team, and he was very responsive and able to resolve me issues quickly.
I like the fact that we have all apps in one. so much easier to manage. I had an issue with the Product Tabs app because I used another app before, but the support has been excellent. I'm still discovering all the options (so far I have "only" activated 5, but there are many more I want to activate).
I saw a recommendation for Vitals app, and thoroughly love the functionalities and features.
Best of all, the live chat support has been nothing short of prompt and amazing. Whatever I enquired (however small) was handled amazingly. As a brand who focused on aesthetics + functionality, I am really happy to be using Vitals to grow the business. Thank you team!
I rarely write reviews, but my experience with Vitals has compelled me to share my ordeal. To say I'm disappointed would be an understatement. I installed the Vitals app hoping to streamline my store's operations and enhance its features. Instead, I was met with a series of unfortunate events that have left me frustrated and regretful.
Firstly, after integrating the app, my store started experiencing glitches. Product images wouldn't load, the checkout process became a maze for my customers, and the site's speed dropped dramatically. It was as if I had unknowingly invited a digital tornado into my store.
But what truly added salt to the wound was their customer service. I reached out, hoping for a swift resolution, but was met with delayed responses and generic troubleshooting steps that seemed like they were pulled straight out of a beginner's manual. It was evident that their support team was either ill-equipped or simply indifferent to my plight.
After multiple back-and-forths, not only was my issue unresolved, but I also felt like I was being blamed for the problems their app introduced. The final straw was when they stopped responding altogether, leaving me to fend for myself.
I've since had to hire an external developer to fix the mess and restore my store to its former glory. The financial and time costs have been significant, not to mention the lost sales and frustrated customers.
In summary, if you value your store's functionality and your peace of mind, I'd strongly advise looking elsewhere. The Vitals app might promise an "all-in-one" solution, but in my experience, it delivered an "all-in-none" outcome.
The support provided is incredibly fast, even in the basic plan, and they have the ability to fix issues on the spot, which is extremely beneficial. Although the initial cost may be high, the comprehensive coverage for all apps makes it a worthwhile investment... Recommended +++++
Overall a good App to use, some features are really useful like bundling of orders, video recording of customer screens, add to cart, stock scarcity, etc.
So we have been using this for a month now, and it's absolutely worth it, we ran out of stock and the pre-order feature with custom notes really saved us, it's definitely a power-packed app for Shopify. totally VFM
I've had the pleasure of working with Miriam and Gary from Vitasl team They helped me on customizing my Shopify store, and once again, this team delivered outstanding results. Vital's consistency in providing top-notch service, attention to detail, and quick turnaround make it my go-to Shopify App.