Reviews (462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.
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We had an issue with our Raadhvi store on Zoko, and I must say the team handled it exceptionally well.
Muzaina Tasneem handled our issue with great speed and clarity. The resolution was quick and seamless — truly appreciate the efficiency and support!
Muzaina will be glad to hear this :)
Responsive support is something we really care about getting right, and it's good to know it showed when you needed it.
Zoko has been an excellent choice for my business specially since they are other options as well when it comes to whatsapp CRM's, I'm glad i picked Zoko. Integration is pretty seamless and the team is very helpful in getting you up & running. There are endless features and possibilities with the app and the best part is it pretty much runs on its own after its setup. Totally recommend!
We love using Zoko so far, saved us a lot of time and the team is very supportive & helps you implement things to take you forward.
Happy to hear the team has been useful - that's exactly what they're there for. Welcome to Zoko!
Amazing support! Been working with the team to set up button flows and the team was there every step of the way, saved us so much trouble with even whatsapp api set up. Highly rec- a dedicated team that is there to help and provides technical solutions promptly
Zoko has made integrating WhatsApp and Instagram with our business incredibly easy, enabling us to communicate seamlessly with our customers. Their automation features have been a powerful retention tool, helping us streamline follow-ups and improve repeat purchases.
A special mention goes to their amazing team, particularly Nishant, who has been incredibly helpful in setting up our flows. I highly recommend Zoko to any brand looking to level up customer engagement!
We’ve been using Zoko for some time now, and it’s been working amazingly for us! The platform makes it super easy to manage broadcasts, automate customer replies, and track engagement in real time. It’s also very helpful for creating custom flows that perfectly meet our needs. The team was incredibly supportive during the integration process, providing excellent assistance every step of the way. Highly recommend Zoko to any brand looking to scale their WhatsApp marketing efficiently!
I’m extremely pleased with Zoko, especially with the outstanding support from Sevin and Arpit. They consistently take the time to address my requests and queries regarding the app, and their dedication to finding solutions is remarkable. No matter the situation, they always manage to deliver the right customizations with patience and expertise. Their commitment has made my experience with Zoko seamless and highly satisfying. I wholeheartedly recommend Zoko to anyone looking for a reliable and customer-focused platform.
We looked into various Whatsapp marketing solutions and finally settled on Zoko since it integrates fully with Shopify and is also more affordable than some of the other solutions out there. So far it has been an absolute pleasure working with Zoko, the support provided is excellent and the app has everything we wanted and a lot more. The revenue we recover from the abandoned cart flow alone makes the monthly subscription totally worth it, even if you don't use any other features.
Zoko has been an excellent addition to our business, but what has truly made the experience outstanding is the support we received from Muzaina.
She has been incredibly helpful, proactive, and patient throughout the entire onboarding and setup process.
Her guidance made it so much easier to understand the platform, optimize our workflows, and start seeing real results. It's rare to find such dedicated and customer-focused support.
Thanks to Muzaina, we’re using Zoko more effectively and confidently.
Highly recommended!
I've changed from another WA API to Zoko & its been the best decision!. First in terms of the tool I find it game-changer, very straightforward and easy to navigate.
I was looking to be able to answer directly to my clients only when its needed and automatize the rest; well, not only you can do that, but also train it to get more used to your brand's tone of voice and I find that crucial for my small business looking to scale.
The help you receive in the onboarding process is priceless, the team is open to help with everything and dedicate time to explain step by step. They help me migrate, connect to meta, and build everything I need to get it up and running very quickly.