Reviews (462)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.

May 20, 2026

Exceptional Support

Zoko team are been a game-changer for our operations.

Kenooz
Qatar
3 months using the app
Bourbon Science Inc. replied May 22, 2026

Really glad the team has made that kind of impact on your operations. We're here and looking forward to growing together.

April 16, 2026

He tenido una muy buena experiencia con Zoko y puedo decir que es una de las herramientas más útiles para gestionar la comunicación por WhatsApp en e-commerce.

La integración con nuestra tienda online ha sido clara y eficiente, y las funcionalidades que ofrece nos han permitido automatizar procesos clave como las notificaciones de pedidos, la comunicación con clientes y diferentes flujos automatizados. Es una plataforma bien pensada, con opciones suficientes para crear una experiencia profesional y cuidada para el cliente.

Uno de los aspectos que más valoro es la calidad del soporte. Siempre que he necesitado ayuda, el equipo ha respondido de forma rápida, clara y orientada a soluciones. Se nota que hay implicación real y un interés genuino en que el usuario aproveche al máximo la herramienta.

En general, considero que Zoko es una solución sólida para cualquier negocio que quiera trabajar WhatsApp a un nivel profesional, con automatizaciones y una comunicación eficiente.

Lo recomiendo totalmente.

Arabic Parfums
Spain
About 2 months using the app
June 25, 2026

Nice, helpfull , the people help us

Leyenda Concord
Mexico
24 days using the app
March 27, 2026

The onboarding was very smooth and the turn around time was amazing. Helped the business alot after implementing Zoko to the business

NOURRIR
India
4 months using the app
March 27, 2026

Good job with the whatsapp integration,
And workflows
Looking forward to see value added by ai integrations
Muzaina has been helpful throughout the journey with Zoko

Raj Silk Villa
India
4 months using the app
March 26, 2026

Good service by Zoko. Easy to manage WhatsApp orders and customer support is responsive. Helped me in managing my online store better

Queenvastra
India
About 2 months using the app
May 7, 2026

Love the app! Great value for money.

Mad Koffee
Bangladesh
5 months using the app
March 16, 2026

The customer service of the team is very good. They understand your issue and provide solution that will cater to your requirement.

Retail Maharaj
India
3 months using the app
March 25, 2026

Since I started using Zoko, I’ve seen a clear increase in my store’s performance. My order volume has grown noticeably. The setup was very easy, and the app is extremely fast with no lag at all. Thanks to the WhatsApp integration, communication with customers has become much more efficient, which has improved my conversion rates. Their support team is also very responsive and helpful. I highly recommend it to any Shopify store owner.

Sticker Master
United States
2 months using the app
February 27, 2026

We have been using zoko for a few months now and I must say its amazing. Especially the team - Aaquib has been extremely helpful, going above and beyond to provide us with prompt response and support. I can't recommend zoko enough!

FeetPicks
India
3 months using the app