Reviews (462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.
Refine
-
By rating
The service is amazing thanks to Muzaina Tasneem for helping out at every step. The ai does most of the work the team loves it
Outstanding Platform & Exceptional Support
Zoko has been a game-changer for our operations. The platform is incredibly powerful, especially with features like Flows and Custom Flows, which give us full control over automation and customer journeys.
What truly sets Zoko apart is the team — highly responsive, professional, and always ready to help. Their response time is excellent, and they solve issues immediately, which is critical for any fast-moving business.
The AI chat agent is another standout feature — smart, efficient, and continuously improving our customer engagement.
Overall, Zoko delivers on both technology and support. Highly recommended for any business serious about scaling through WhatsApp and automation.
Flows giving you full control over customer journeys, combined with an AI agent that handles engagement intelligently - that's the combination that makes WhatsApp a real revenue channel rather than just a support tool. Really glad it's all coming together for your business, and we're excited to keep building on this with you.
Just the best app ever!! Super efficient with great ROI results. Zoko's customer support is brilliant and their team are always ready to help and talk you through everything.
I really appreciate Zoko and the team for all the help they have given my company for our Whatsapp Marketing.
I need to especially appreciate Muzaina for the outstanding support that she gives to us at Artiqulate. Great job Muzaina and team. Looking forward to working together more and more in the future.
AMAZING Experience very very helpful app would automatically boost your revenue and thats what we all want! win win win for all!
On boarding is so easy, professional account manager Nishant made it a very smooth experience simply love it!
Great application with better support.
Our experience with the Zoko team has been very positive. We’re still exploring the platform’s full potential, but the team’s proactive support gives us high confidence. Special thanks to Aaquib for the patient guidance and encouragement.
The app is great and really easy to use. We are getting better results with WhatsApp than with traditional email marketing. It's a great tool to recover abandoned checkouts. Also, the team has been very helpful with the installation and support.
We have just started with Zoko and it's been great so far!
The team has been very friendly, clear and supportive during the set-up journey and we really love the interface and how easy it is to figure out!
Shout-out to our onboarding manager Muzaina for being an absolute star!!
Switched to Zoko recently and i couldnt be happier. One of the nicest decisions ive made so far. Totally organizes Chats for my team. Helps in marketing too. Quality Product for sure
