Reviews (462)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.

August 1, 2025

The Zoko app is excellent – super useful and easy to use. The team is always incredibly helpful and responsive. They’ve really improved how we manage WhatsApp for our business. Highly recommend!

Gardenlife Brasil
Brazil
3 months using the app
July 31, 2025

WORST APP!!!!!!!! not able to even onboard. ask me to contact support. 19th century app.
stay away from app and its rude and arrogant founder paul

VitalVogue
India
9 days using the app
Bourbon Science Inc. replied July 31, 2025

Fair criticism. WhatsApp Business API verification used to be the hardest part of getting started.

That's changed - Meta onboarding now happens under 5minutes. Sorry you hit the old version of it.

July 24, 2025

Very excellent for everything such as technical support, after sale everything is good especially Mr. Rahul.

Great Joy
Saudi Arabia
9 months using the app
July 17, 2025

"Aaquib has excellent skills and provided clear, effective training on how to use the Zoko app. His guidance made the learning process smooth and easy."

Envie
India
2 months using the app
July 10, 2025

La mejor app de su segmento por mucho, incluso siendo que el soporte es segun horario de la india, se esmeraron en buscar tiempo para ayudarme, no dudes en usar sus servicios es de lo mejor

Libreria Jerusalem Centro
Mexico
2 days using the app
May 22, 2025

Very well impressed with the Customer support. Definitely go for it If you don't know anything about whatsapp marketing,They will guide you in every step.

TIMELUXE
India
About 1 month using the app
May 16, 2025

Its a excellent automation toll to get connected with your customers, have been using it for last 2 months. the main USP of this CRM is its so user friendly. I highly recommend the same to everyone.

24streetin
India
About 2 months using the app
April 16, 2025

I highly recommend using them, they make your life easier with their integrations, and their customer service is top notch!!

Cap On
Bahrain
11 months using the app
March 8, 2025

Our experience with Zoko has been outstanding! The platform is intuitive, efficient, and perfect for automating workflows while improving customer engagement. The custom flow options provide great flexibility, making our processes smoother and more effective!

I Jewels
India
About 3 years using the app
February 14, 2025

Customer service is too good, and the dashboard and platform are much better than others. One of the things I love is the customer service

THE ALTITUDE STORE
India
About 1 month using the app