Reviews (462)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.

November 26, 2025

Amazing experience with the Zoko team! They made our WhatsApp setup quick, smooth, and super easy. Their support was fast, friendly, and genuinely helpful throughout the entire process. Truly appreciate their professionalism and dedication. Highly recommended!

MazheComics
India
6 days using the app
November 24, 2025

Great service! Very responsive and incredibly helpful customer support. Highly recommended.

WayUp Sports
Egypt
2 months using the app
November 24, 2025

The best WhatsApp API I’ve ever used! And Aaquib is truly a superhero — incredibly helpful and exceptionally professional.

خنه
Kuwait
3 months using the app
November 21, 2025

We’ve been using Zoko for some time now, and the interface is super easy to use. And the support is also amazing. If you are thinking for a whatsapp software you should definitely give this a shot

True Mens
India
4 months using the app
November 10, 2025

Very easy to install Zoko for my company, and the customer service is extremely efficient and very attentive to all my requests. I recommend Zoko for implementing an automated way to send WhatsApp messages to your customers.

Wellbeinn
Spain
8 days using the app
October 30, 2025

Loved the entire experience of using ZOKO, Nishant helps me to resolve small to big issues

Kaydot.
India
3 months using the app
October 22, 2025

I am using zoko for the last 3 months and it is working nicely. I am yet to fully explore the potential but it is amazing. It is easy to use and the support is amazing.

Lumuk
India
4 months using the app
October 14, 2025

Switched from respond.io to zoko. Extremely great app. Loved the onboarding process as well. Sending broadcasts + using flows as well.

Unfrosen.com
Romania
5 months using the app
October 10, 2025

Extremely bad experience! Just used the 7 days free trial and yet they are charging the entire month's charges!

Bare Boho Living
India
7 days using the app
September 4, 2025

I’ve been using Zoko WhatsApp API and the experience has been great. The platform works smoothly and makes communication much easier for my business. The team is very supportive and responsive whenever I need help. A special thanks to Nishant for his excellent support and guidance – he has been extremely helpful throughout. Highly recommend Zoko!

TARAMA JEANS
India
4 months using the app