Reviews (462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.
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Best whatsapp CRM tools out there. handles all our use cases pretty well. also the customer support is awesome
Zoko is a lifesaver. From communicating with the customers through broadcast messages to different flows that help with sales and customer retention, all the features offered are so efficient. Plus, the team is always available to guide whenever required and address all doubts very clearly.
I use this app like 90% out of 20 Hours day. Life Saver and an Impression Creator. Team People like Abbee and Jayesh are true Ambassadors. It puts a conversation with a customer into such an ease that doing business is super smooth... I recommend this to all MSME's... Way to Go ZOKO... Zoko, Taali Thoko...
Special thanks from Abee and Jayesh! So happy to hear that Zoko is being put to great use for your business.
Excellent app and even better customer service. Thank you so much for all the assistance and look forward to working together
Wonderful app and wonderful customer service. Team is very active on solving critical queries and building awesome features. Zoko adds a lot of value to our brand with its whatsapp messaging service
Excellent customer service. We are new with zoko, regardless, the experience has been going great. And we are sure, we will be using their other features as well, very soon.
steals your phone number
hey ping us on our WhatsApp number wa.me/919586538447 . Did you number get blocked? we can help you sort this out with whatsapp
Zoko is a true lifesaver for my Shopify store. Their automation message templates have revolutionized customer engagement. With quick replies at my fingertips, I can respond to inquiries lightning-fast, providing top-notch service. And the broadcast messaging feature? It's a game-changer for promotions and updates. Zoko simplifies it all, making my Shopify business run like a well-oiled machine. If you want to level up your customer communication, Zoko is the way to go!
Thank you for sharing your positive experience with Zoko!
We are thrilled to hear how our automation message templates and broadcast messaging feature have significantly enhanced your customer engagement and streamlined your operations. It's rewarding to know that our solutions are making a tangible difference in the way you manage your Shopify store, and we're committed to continuing to provide tools like Zoko to help entrepreneurs like you excel in your customer communication efforts. Your success is our priority, and we look forward to supporting your business's growth further!
Our Company was very lucky to find this app and we congratulate ourselves for implementing it a couple of months ago.
It had always been very difficult for us to supervise our people in charge of Customer Support because all of them were using their own phones to carry on with their assignments.
After implementing Zoko, we have been able to manage all the interactions with our customers in a centralized way, all under a single WhatsApp number and the supervision has became incredibly easy. Zoko also offers the possibility of defining roles and permissions which has proved to be a very valuable function.
On top of that, Zoko's tool Flowhippo enabled us to automate a large number of operations in each of the several stores where we have implemented it. We are really very satisfied with it and will be implementing it in every new store.
Finally we want to stress the fact that the service provided by Aaquib and all the team has helped us to implement both apps (Zoko and Flowhippo) in a very easy way. Without their help this process would have taken much more time and effort from us.
So, overall, Zoko is a great app that has been a game changer.
I've been using Zoko and it performed well for our customers. Specifically, the support is top notch, I've never seen anywhere else.
