Reviews (462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.
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Zoko is an excellent app for organizing chats and responding to customers in an efficient manner. They have a great support team. We highly recommend Zoko.
Organised chats and quick responses are what separate a team that scales from one that drowns in its own inbox. Good to know the platform is holding that up on your end. We're around whenever you need us.
Great experience! At a time when most of the vendor partners are degrading the support, Zoko is providing good support which is very important for a faster execution for a D2C brand. Most recommended.
The team was very helpful, bharat from the team assisted me throughtout and solved all my queries.
Have been working the zoko team (Bharath) for awhile it was a good experience working with them. And zoko help to build a strong relationship with customers too.
Funciona muito bem para concentrar as conversas de WhatsApp em um único lugar. Ótimas automações de recuperação de carrinhos e clientes. O suporte ajuda demais na configuração. Muzaina tem sido a pessoa de customer success que tem nos ajudado e ela é incrível.
Centralizar todas as conversas em um só lugar muda completamente a rotina de uma equipe, e as automações de recuperação de carrinho são onde o retorno costuma aparecer mais rápido. Que bom saber que a configuração fluiu bem com o apoio do time. Estamos aqui para o que vocês precisarem.
Excellent support from the Zoko team! They were quick to respond, explained everything clearly, and helped us with our WhatsApp broadcast setup, automation queries, and best practices. Their guidance made the entire process much easier. Thank you for the great support!
What makes Zoko special is their support team. They are very pacient and helpful. Bharath Pendyala was amazing and he helped me restore my account in minutes. Highly recommend this app.
Outstanding app. And amazing support, especially muzaina.. she helps with whatever you need. Thank you so much!
Extremely versatile app that makes amazing use of Whatsapp automation and introduces features regularly. They've adopted AI very well and are continuing to improve on it. Our rep Nishant and his team are well-versed in the product and help us integrate new features into our retail store
We have just integrated our website with Zoko and the process was super smooth. The automations and CRM features make it easy to communicate with the customers. The dashboard interface is also simple and user-friendly.
The team is super helpful and is available to resolve all the queries and doubts. The best thing about them is even with all the technology and AI being put to use in the process, they make sure we are talking to real humans. They are not hesitant to quickly setup up a meeting to explain even the most basic things patiently. Aaquib and his team have been of great help.
