Reviews (351)
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i have been using this app for a month and it is a great app as customers are able to send instant message to our cell phone via WhatsApp. This has improved our communication and customer service.
Superb app to have. Definitely recommend on every storefront. Keeps us connected with the site visitors and improves the sales. Preetam has been a great help and very responsive. Definitely 5 stars+
Really amazing app. Much better than a normal "Live chat". Customer love being able to whatsapp to a local number with our staff if they have any questions regarding out products. ! 5 star RECOMMEND!!!
This app is amazing, I am able to answer my customers in a more efficient way. Also, Preetam is very helpful and was able to make changes to the size for the icon very quickly. Totally recommend this app!
This app saves me hours of work. It also means I get some sleep :) Customers want to be helped at all times of the day. With this app you can keep your customers happy and get some extra time for more sales.
Hey! We are so happy to hear that our app makes your life easier :) And thank you so much for writing such a wonderful review.
You're awesome :D
Preetam
We had some persistent payment issue while upgrading one of the plans. The team was very professional & prompt in addressing the issue. Look forward to use this app to our advantage. Thank you team SuperLemon
Thank you so much for your kind review. We are more than happy to help a merchant out, and we sincerely hope that our app adds tons of value to your store 😊
Have a nice weekend!
Preetam Nath
Team SuperLemon
The app is great...clean, simple and free, what's not to like! The developers are extremely responsive and they made a change to the app within 24 hours of me telling them about it. A definite 10/10 experience!
Great app, very customize whatsapp button and abandoned carts works very good on manual mode !!! 100% recommend this app. cost/benefits is great, much better than others i try before and makes me increase sales.
It is more convenient for my customer direct contact us. So, I am very happy on using it. But now I got a suggestion for this apps, do your apps got the function to auto reply to customer on their abandoned cart?
Hello! Thank you for posting such a wonderful review. We truly appreciate it 😁
Thank you for your feedback about the app. We have reached out to you on your email so that we can understand your feedback better and make a note of it.
Cheers!
Preetam
This is the worst app so far I came across. They don't even care or solve merchant issues. They don't even have a call support and they don't respond to mails. I have to wait for many days to resolve any issues.
Thank you for sharing your feedback with us. We sincerely apologize for the negative experience you have had with our app. We understand the frustration caused by the lack of timely support and resolution of merchant issues.
We acknowledge that we fell short of your expectations in this case. We are actively working on improving our support channels to ensure a more efficient and responsive experience for our valued customers.
We would like to assure you that your concerns are important to us, and we are committed to addressing them promptly. We are currently implementing measures to enhance our customer support system, including exploring options for call support and streamlining our email response process.
Thank you for bringing this matter to our attention, and we apologize once again for any inconvenience caused. We look forward to the opportunity to make things right and regain your trust.
