Reviews (352)

Overall rating
3.5
Counts per rating level
  • 63% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 29% of ratings are 1 stars
January 13, 2025

Nunca me habían cobrado nada, y de un par de meses para acá, me empiezan a cobrar.

Una vez logré contactar con ellos y me dijeron que era por algo que tenía las automatizaciones activadas.

Desactivé todo y me volvieron a cobrar, ahora ya en soporte no responden, así que estoy buscando otra app.

JOYANIMAL
Spain
Over 3 years using the app
November 23, 2024

We contact often the support about the higher price what we don´t understand. And we explain that we only would like to use the whatsapp contact function. The price for the App goes higher an higher for no sellings on our website. Only less contact about whatsapp. ( less than 50 masseges) We deactivate many options but the price is the same. On our messages and we get no response at our ticket and no ones reply. That´s terrible

ELEFANTEN HOLZ
Germany
Almost 5 years using the app
October 29, 2023

Worst support ever. We had a big issue migrating a store. An automation was trigger and sent messages to clients of all orders. We asked for support and never received any help. This app should be unlisted from Shopify.

Medias Galax
Colombia
17 days using the app
July 28, 2023

This app has generated interference with the code of my theme causing the photo of the products not to be shown, which is really disastrous. I have tried to contact the developer of the app and have not received any response. Now I do not know how to solve the problem, it is really a horror to have installed this app because of the interference with the code of the store and on top of that they do not respond.

Sweetea
Chile
Over 3 years using the app
April 8, 2026

un asco me cobro 9 dolares de mas sin autorización

comprateloahoraperu
Peru
Over 2 years using the app
February 23, 2026

DEjo de funcionar, rato de configurarlo y no funciona

Iregua
Chile
Almost 7 years using the app
SuperLemon App replied February 26, 2026

Hola José,

Gracias por tu mensaje 🙏

Si ya hiciste el upgrade, vamos a revisar lo siguiente:

¿Podrías confirmar si la app está activada en tu tema?

Ve a Shopify Admin → Tienda online → Temas → Personalizar → App embeds

Busca nuestra app y asegúate de que esté activada (ON) y guarda los cambios.

Después de activarla, actualiza tu tienda (mejor en modo incógnito).

Si sigue sin funcionar, por favor envíanos:

El nombre de tu tienda

Una captura de pantalla del problema

Qué es exactamente lo que no está funcionando

December 4, 2025

un gran estafo

KAYBE Cosmetics
Mexico
About 19 hours using the app
November 28, 2024

Worse customer support.

Purenso Select
India
About 2 years using the app
May 17, 2024

Waste app

Savorworks Artisans Pvt Ltd
India
Over 1 year using the app
February 23, 2024

pls cancel my payment

Doon Memories The Baker
India
About 2 hours using the app