SL: WhatsApp Chat + Marketing

I do not advise anyone to recommend the APP without support Via WhatsApp, especially since they sell the WhatsApp service
لايوجد دعم من خلال الواتساب لا انصح احد بتنصيب البرنامج بدون دعم خاصة انهم يبعون خدمات الواتساب I do not advise anyone to recommend the APP without support Via WhatsApp , especially since they sell the WhatsApp service

This is a great app, it eliminates the need to add a new app to your phone because you already have Whatsapp and the best part is whenever a customer contacts you, you automatically get their phone number so if you can't respond right away is no biggie, you just call them later.. Download this app, it will help you a lot in your conversions.

Customer support is PATHETIC. They recently changed their UI and they have removed many good functionalities which were available earlier. When we reached out to customer support to help us figure things out so that we can continue BAU, no one has responded from there team even after repeated follow ups. I WON'T RECOMMEND THIS APP TO ANYONE.

We used to love this app. While we understand the current pandemic situation - having been a paid customer for months and not receiving responses on business-critical bugs or issues with the app for over a week even after emailing the support and messaging one of the founders personally is unacceptable in our opinion. We are migrating to another service provider. UPDATE: Developer's reply says that the issue is fixed. I'm assuming this is an automated response as the issues have not been fixed.

This is an app we were really waiting for! I now have the opportunity to touch base with all the 'add to carts' that Shopify would previously show me but I had no way to contact! Also, contacting Abandoned Carts is now so easy over Whatsapp ( we previously had to do it manually - what a drag that was). For our business specifically, the potential to convert is now 3 x what it was before! Also, Preetam from SuperLemon is super helpful, super supportive and very open to new app feature suggestions too. I HIGHLY recommend installing this app! Thanks, Preetam & Team SuperLemon!

The app has created a mess with our clients. Auto order cancel has NOT been selected. Yet when the client replies to the COD with No, their system cancels the order on shopify! But that is not the only issue. The cancelation does NOT restock the item in inventory. Reached out to support, they keep passing the buck to someone else. We finally gave up and have now removed the app. Ordinarily, I would not have bothered to write a review, but their app has caused us significant customer issues. And their customer support is 0/5 rating in my humble opinion. Of course, I have all the communication to back up my claim. It just sad, the app had so much potential.

From today it is not working. After updation no feature is working. Customer support isd unable to resolve the issue

They have received so many negative reviews recently and no one from their team still bothers to reply to the emails we all are sending, This is totally unprofessional and very very bad for the business, You changed the UI for no reason if your numbers and templates were approved with whatsapp api than i don't think you there is any need to change everything which was actually good and many people were using their service. PS Don't bother to reply with your copy paste statement which you guys are doing since this change.

Malísima instalan popups que no se pueden modificar y en la configuracion son ocultos y el servicio de ayuda no funciona

Nunca me habían cobrado nada, y de un par de meses para acá, me empiezan a cobrar.

Una vez logré contactar con ellos y me dijeron que era por algo que tenía las automatizaciones activadas.

Desactivé todo y me volvieron a cobrar, ahora ya en soporte no responden, así que estoy buscando otra app.