Reviews (351)

Overall rating
3.5
Counts per rating level
  • 63% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 29% of ratings are 1 stars
Edited November 15, 2021

The app used to be good, after the last update it is completely bad, I do not recommend!
I want a refund for the last two months!

4Evah Young
Brazil
About 2 years using the app
SuperLemon App replied November 16, 2021

Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

July 5, 2021

Abandoned Checkout Recovery not working for the longest time more than 90 days. No Email from them only a update notification on the app. Avoid!

Urban Monkey® - Headwear, T-shirts, Sunglasses, Wallets, Face Masks, Caps. Skateboards
India
Almost 2 years using the app
SuperLemon App replied July 5, 2021

Hello Dear Customer,

We really appreciate your feedback.
Please, if you face any problem with the app, you can contact us through the following email address: support@superlemon.xyz

Best Regards!

May 22, 2020

Top, me ajuda a recuperar os carrinhos e conversar com os clientes direto no whats app. Pena que o dólar ta a 6 reais, o que deixa o app muito caro.

Sevet Company
Brazil
4 months using the app
April 7, 2020

Great app.
Prompt support by Preetam.

Highly recommended if you are looking forward to instant communication options with your customers.

www.motocentral.in

Moto Central
India
About 4 hours using the app
April 8, 2020

Great App, it works perfectly in our site. the integration with shopify if very simple............................................................................

La Tienda de Buenos Aires
Chile
5 months using the app
February 24, 2020

This is probably my favourite app in the whole App Store. It has helped us tremendously on our customer relations - we get 2x more enquiries now just using this app

Fire Fighter Industry
Malaysia
5 months using the app
Edited July 16, 2021

most of the time unable to send msg and it always show announcement stating there's an issue. This issues didnt solve for few months. Email support also didnt reply.

VomosAsia
Malaysia
14 days using the app
SuperLemon App replied July 16, 2021

We have replied with the possible solution to your query. Please check if you received it. In case of further doubts, please let us know, we will be happy to help.

Best Regards!

September 30, 2021

The app is nice and easy to install - however order confirmation to customers are going after 10 minutes. It would be great if you guys could have a chat facility for your app or reply to emails as that would help out. Overall the app is working fine.

myBageecha
India
3 days using the app
SuperLemon App replied September 30, 2021

Hi,

Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

April 30, 2020

The ultimate Whatsapp CRM integration app you can possibly dream of developing. This does it all. Any ideas you may have you can feed back to the developer instantly and actually get responses! Cannot imagine being any happier with this app and it's performance.

S.P.C.C. Official Online Store
South Africa
10 days using the app
May 1, 2020

I tried many other apps for whatsapp chat support and automation but this app is one of the best among those apps. Our sales team were able to convert more sales because real time support it provides. Also, automation feature help to recover abondoned cart and better customer interation about delivery and tracking.

Cornea
India
3 months using the app