Reviews (911)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as very easy to set up and integrate with Shopify, calling it user friendly and cost-effective. It reliably automates order confirmations, shipping updates, and tracking messages, reducing manual work while giving customers real-time WhatsApp notifications. Merchants like using their existing WhatsApp Business number, find customers more responsive than via email, and note strong adoption across multiple languages and regions.
Refine
-
By rating
In order management it is missing an option to send a message for local pick up. Something like - Your order #1234 is ready to be picked up at this and this location + opening hours.
Currently it sends a message that says "Your order has been shipped", which customers find confusing.
Overall good and fast order confirmation message. Please show in message order total amount to customers. Thanks.
Bien, pero no puedo gestionar la hora de envios de los mensajes y clientes se quejan de que les llega a horas de madrugada. Está en time zone MADRID / ESP pero aún así algo pasa y no veo la opción de QUIET HOURS o algo parecido. Gracias!
tenia los textos en ingles
collapsed my whatsapp manager, created a native chat box
adress variable not avalable to insert
Needs many more features - cart abandonment etc etc
Hello there,
Good news! We have added an abandoned cart event to the app. You can enable it and send abandoned cart recovery messages via WhatsApp.
Please give it a try and let us know your feedback.
The WhatsApp Business Team
PS. Thanks for trying our app.
Many messages are not correctly Communicated as per Data
Very basic app. You could just send a few order notification messages that are also very short, lame and not much customizable. I wish they have more options including an option to sending marketing or other type of messages through APIs
Good App for messaging to the customer with instant update about the Order
