Reviews (911)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as very easy to set up and integrate with Shopify, calling it user friendly and cost-effective. It reliably automates order confirmations, shipping updates, and tracking messages, reducing manual work while giving customers real-time WhatsApp notifications. Merchants like using their existing WhatsApp Business number, find customers more responsive than via email, and note strong adoption across multiple languages and regions.
Refine
-
By rating
Fayrouz Parfumerie
when i tried to customize the preset template, product_image got disappeard
Hi there,
Thanks for trying the new message customization feature that lets you customize nessage tenplates to match your brand.
The feature already allows for custom images on customized templates. Based, on your feedback, we have updated it to also allow combining default product images with a customized template. Please check out the update.
We are working hard to improve the app and your feedback is helpful towards that goal. Thank you.
Best,
The WhatsApp Business Team
there error with out reference number and I don't what's the problem
Hello there,
Thanks for trying our app.
We're sorry you're running into an issue. Can you please contact support ("Get Support" in the app) so we can triage and provide assistance?
Best,
The WhatsApp Business Team
ottima
love it.
We need an abandoned cart flow..
Hi!
Good news! We have added exactly this flow. Abandoned cart is now available in the app. You can enable it to automatically send abandoned cart recovery messages via WhatsApp.
Thanks for using our app and for your feedback.
The WhatsApp Business Team
RAS
Great app saving my time
No permite personalizar el mensaje
Hola,
Gracias por probar nuestra app y por tus comentarios.
¡Te alegrará saber que hemos lanzado la personalización de mensajes! Ahora puedes editar las plantillas de mensajes (directamente en la app) para que coincidan con tu marca.
Atentamente,
El Equipo de WhatsApp Business
I'm getting an error and not receiving the verification code on my number
#N/A:019eabe5-4e07-7330-bc53-3aa631ba0326
Hi there,
Sorry for the trouble with onboarding. Please reach out to Customer Support by clicking the drop-down menu in the top-right corner of the Shopify Admin and selecting "Get support" — we're happy to help.
Best Regards,
The WhatsApp Team