Reviews (318)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a strong choice for running wholesale and retail from one store, with a secure B2B portal that hides wholesale pricing from retail customers. They like the intuitive setup, quick-order forms, net terms checkout, and flexible pricing and shipping rules. Many call it their “best wholesale app,” praise the responsive, hands-on support, and note it’s reliable long term and keeps improving with useful updates.
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Easy to use and set up and very helpful support!
Thank you kindly for the 5-star rating! We're honored to have earned it, and will continue to provide you with top notch service & settings.
We've been using Wholesale Gorilla for a few months now. Overall, it's a great fix for allowing wholesale customers to purchase from our website under a portal just for them. Just in the time we've used it, the app has undergone updates that have improved functionality and our ability to customize the experience. We really enjoy having this set up, and it's saved us time as customers can place orders 24/7. There have been some glitches, some probably on Shopify's end with new updates, that have temporarily affected the functionality of Wholesale Gorilla, but the team has been very quick and responsive to help. Can't say it will always be perfect, but I recommend the app as it's truly the best solution I've found!
Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process and look forward to further enhancing our app and support offerings.
We've had a great experience with the Wholesale Gorilla so far. The support team has been incredibly responsive, helpful, and thorough throughout our setup. The support team have been quick to assist with every request and always provide clear guidance. It’s refreshing to receive fast human support from a team. Highly recommend Wholesale Gorilla for anyone looking to run wholesale on Shopify :)
We work hard to deliver quality and your review is a wonderful reward. Thanks so much for sharing your experience!
Great app, works exactly as needed and is intuitive to setup. Even better, it's intuitive for customers to use.
What you are really paying for though is the exceptional customer service. You'll get a response very quickly and get full attention from the team.
Thanks so much! We are absolutely delighted to hear that you love Wholesale Gorilla; we pour our hearts into making the app great, and your review is a huge motivator.
We have used Wholesale Gorilla for a number of years and it is a great addition to our website! It is easy to use and I like the options they offer.
They also have the best customer service! They are always so helpful whenever I have questions and respond really quickly. Thank you!
Thanks so much for the kind words! We appreciate your continued use over the last 3+ years, and are always here for you if further help is needed.
Incredible customer support and very user friendly!!! 10/10
We work hard to deliver quality and your review is a wonderful reward. Thanks so much for sharing your experience, and for the 5 stars!
Thanks and kudos to the support and development teams for investigating and finally fixing the Bots bogus WS sign-ups. We truly appreciate your prompt responsiveness, support, and all your hard work resolving every issue we brought up over the last 4 years.
Highly recommended app!!!
Thanks so much! We are absolutely delighted to hear that you love Wholesale Gorilla, and appreciate your business over the last 4+ years.
Editing my review as we experienced some fundamental issues with Wholesale Gorilla since Shopify's tax settings update that had us looking at changing our wholesale setup completely, but Sam and his team reached out to fix them really efficient and competently.
We've been using Wholesale Gorilla for some years now and it does the job without having the expense and time investment of running a separate store to deal with wholesale customers.
Thank you, Michelle! We’re so glad we could work through the issues together and get everything resolved. We truly appreciate your long-time partnership and are always here whenever you need us.
Great support if you are every having trouble or need some help
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
We have been using the app for a few years already. The support is incredibly fast and helpful. Always a pleasure to be in touch with the team.
The costs for the premium plan are relatively high though. Hurts a bit.
It's so great to have you on board with Wholesale Gorilla, 5 years and counting! Thank you for being a customer and for your kind review.
