Wholesale Gorilla

We have been using the app for just over a month and couldn't rave about the help side enough!
It took a little getting used to the app - we don't have many apps embedded onto our store so we are probably a little slower at understanding how they can work.
Clementine from the support team has been my absolute life line, she has gone above and beyond to help get to the bottom of some of my questions and always got us a 'fix' in the end. Really happy with the app so far and love that i get to speak to actual people rather than just a bot! Highly recommend :)

This app works great for our needs! Also, the customer service is extremely quick to respond. I had an issue and within 20 minutes of submitting a ticket, the Wholesale Gorilla team sent me a video walkthrough of MY OWN WEBSITE describing how to fix the issue. A+

We recently switched over to Wholesale Gorilla from a piece meal setup we had put together using multiple apps to create the logic we needed. So far the experience has been great! The app is mostly straightforward to use, and it's robust in it's features. The support is what really stands out to me though, they're incredibly helpful, quick and professional. They're support team definitely stands out as one of the best I've worked with.

Perfect one stop shop for setting up a B2B site, especially if you already have a B2C up and running. The support from the whole team has been outstanding, we've been working with them for 2 weeks now and I don't think I've ever waited more than 2/3 hours for a response despite being on a different continent to them. They're always more than willing to help with anything they can, Clementine and Ann are the people I've personally dealt with and they've been extremely helpful. I'd recommend them to absolutely everyone.

I was experiencing problems with wholesales discount at the check out as we are using multiple apps for our needs. I was reaching out to support from every single one of these. Wholesales Gorilla was my last one left and Serhii from support was a Gods sent. He spent multiple hors trying to get the bottom of this and keeping me in loop every step of the way! And he did it, he sorted out what others could not. Even more, after sorting out the problem he also cleared all what could possibly cause future problems. I am very thankful for all his help!

We have been using Wholesale Gorilla for a few years. Customer service is always fantastic. The team even went above and beyond and customed the quick order form for me based on a feature request I have been eagerly awaiting to resolve some ongoing issues.

Don't waste your time with this app. The claim that it was written by people with wholesale business experience is a stretch at best. After spending a couple of days unsuccessfully trying to activate customers including themselves I simply uninstalled it all and cut my losses. The AI support ticker is particularly galling, as it flashes up an article to read and immediately expects a response!! And of course the articles barely moved the needle to resolving the issue at hand. Appalling.

Weve been using WG for 6 years and they’ve had consistently great customer service and tech support. It’s easy to use and reliable. Highly recommend.

The support team at Wholesale Gorilla has been absolutely phenomenal! All of our questions are answered promptly and in great detail, and helpful links and tips are provided by the team, as well. Huge thank you to Clementine and the rest of the Wholesale Gorilla support and install teams! We have been using the Wholesale Gorilla app for years, and will continue to!

We've been using this app for longer than I can recall and I can't say enough about the customer service. Any time I have an issue, often a user-generated issue (not a problem with the actual app), I get a prompt, thorough and friendly response and it gets resolved ASAP. In this day and age, to be able to actually communicate with a person in a timely manner is a huge win! The BEST customer service, hands down!