Bold XERO Sync

I've been using this for a few months now to pull all my orders on to Xero, there have been some errors occurring recently with pulling through the refunds. I contacted the team and David fixed the issue for me in a few hours. Great service and saves me so much work!!

I have been using this app for a couple of years now and found it to cut admin time dramatically. Also when small issues do arise the support has been 100% particularly recently my contact with Brysen.
Great App - Great Company - Great Knowledgeable Staff.
Hassett Green

App does its job most of the time, but is buggy, disconnects randomly, makes your accounting cumbersome, and keeps introducing new limitations. The latest price plan change is a joke, as functionality does not justify paying that much money - we will be looking for a better offering.

Does not actually synchronise your stock levels. It only tells Xero that you have sold an item. It's blatant false advertising.
Also there is nothing in the way of customising how invoices are sent to Xero. You can only send them as paid, which only creates more work for our accountants.

Really useful app. Saves a lot of time with our admin. One thing that would be really useful would be to map certain products to certain accounts in Xero, if the app had that feature it would be a definite 5*! The support has always been quick to respond and knowledgeable in my experience.

Saves me time and seamlessly happens in the background, I would like to see better mapping to Xero - at the moment we can only map to one sales code, which then requires recoding in Xero. I think that when mapping fails there should be better alert system because it usually means that there is a data issue that should be fixed.

This integration used to work really well for year(s). As of August 2018, there have been export errors regularly which is causing an accounting nightmare in Xero. The integration is broken and taking 2+ months trying to resolve this issue (still unresolved) shows just how low a priority it is at Bold. I'm actively looking for a better alternative and so should you.

I would recommend this app as the app developer Bold Commerce is always on hand to help with any queries. I have been in touch with Paul @ Bold since we started using Shopify and he has helped walk us through each of the issues we've encountered. Most of the issues have been solved and any that haven't we have been told will be investigated during a planned update during Q1 of 2018

We've used the BOLD / Xero App for the last 3 years and never had any issues with it, it does exactly what we need and hasn't let us down once, so we would fully recommend it! we often have to export the data on the same day, (in order to send an invoice to a customer from Xero) although we have it set to export at the end of every day and we've never had any issues with this happening, everything does as it says on the tin, couldn't fault it.

We moved our three MELANOBOOST stores from MYOB to Xero and couldn't be happier. It integrates perfectly and has resulted in much higher efficiency.

The reason I have given 4 stars instead of 5 is simply because our brand runs 3 stores and we can't sync them all into the one Xero account at the same time. They have to be synced manually every day. I'm told the developers are working on this so hopefully there's a solution soon!

Thanks team!