Reviews (101)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy-to-use product customizer with smooth Shopify integration and quick setup, even for complex items. They highlight accurate 2D/3D/AR previews, ready-to-print high-res files, flexible pricing rules, and strong mobile performance. Many praise the professional, customizable interface, multi-language support, and features like file uploads and templates. Support is frequently called fast, proactive, and hands-on with setup and 3D models.

June 28, 2023

Super Kundenservice und einzigartiger Konfigurator. Auch die Funktion der Sales Channel ist grossartig.

balleristo.com
Germany
4 months using the app
March 15, 2023

I recommend this app. The operation is good but the best is the customer service, Mattia helped me a lot with all the configuration

Atelcic
Spain
2 months using the app
Zakeke (Futurenext Srl) replied June 10, 2026

Thank you for your recommendation! We’re glad to hear that you’re happy with the app and, most of all, with the support you received during the configuration phase.

A special thanks from Mattia for your kind words. We know that proper setup can make all the difference, so we’re very happy to hear that his help made the process easier for you.

April 27, 2023

Exceptional support team, who were able to resolve my issues very quick. The app integrates perfectly into our store, is affordable and easy to use.

Nijhuis Meubels
Netherlands
6 days using the app
October 8, 2021

Cette application est hyper efficace.
Les nombreuses options pour paramétrer ZAKEKE selon vos besoins et envie sont indéniablement l'un des points forts.
Le support technique est très réactif, bravo !

Alice b.
Belgium
7 days using the app
December 16, 2022

One of the best customization tools out there on Shopify, support team is really friendly and helpful. If you don´t know something you can even ask them and they will respond and give you tips. Many updates and new things coming in a good average time period.

Colorwand-Store
Germany
11 months using the app
March 9, 2023

Abbiamo provato diverse App di editing, Zakeke ha la qualità unica di rendere il lavoro VELOCE. L'aspetto estetico è poi il migliore in circolazione.
La qualità però più importante è il servizio clienti, rapido, efficace, cordiale.
Consigliata sotto tutti i punti di vista.

tutto per il betting
Italy
2 days using the app
February 28, 2023

Wir nutzen Zakeke seit einem Jahr. Wir haben vorher viel getestet, aber Zakeke ist definitv der beste Konfigurator auf dem Markt. Man kann damit alles konfigurieren und wenn es Probleme mit dem Programm gibt, hilft ein super netter Support immer sehr schnell. Deshalb ganz klar 5 Sterne.

Jung-Edelstahl-Design
Germany
3 months using the app
December 20, 2022

Wir nutzen Zakeke seit Jahren für die Personalisierung unserer gesamten Produktpalette. Wir sind extrem zufrieden mit der Anwendung, sie erfüllt alle unsere Anwendungsgebiete und bietet sogar noch mehr. Absolute Empfehlung für alle Web-to-Print Shops jeder Größe. Toller Support, der innerhalb von Minuten die Antwort hat, die man verzweifelt selbst gesucht hat. Einfach klasse!

DER BANDMARKT
Germany
Almost 3 years using the app
Edited September 14, 2023

We use Zakeke from few month now, we still have some works to make it perfect but already the system is working very well, i saw some comments that there is nobody to reply if you have a technical request , that is totaly wrong , we have full of the answers at our question .
So in fact we are really happy about the system and the business that generated for us these last weeks .

kinetik-adrenalink
France
11 months using the app
Zakeke (Futurenext Srl) replied January 5, 2023

Hello and thank you for sharing your experience with us. We highly value our customers' opinions and make use of each feedback to improve the way we serve our clients every day. Your comment is one that confirm to us we’re doing the right job for your business, but we’re sorry that you left us a 1-star review, can we ask to kindly explain to us what went wrong with it? Feel free to reach our support team for further requests. Thank you

August 3, 2022

Nach ersten kleinen tapsigen Erkundungsversuchen, wie die App und der Personalisierer genau funktionieren (was aber sicher eher auf meine mangelnden Englischkenntnissen zurück zu führen ist) - komme ich super mit der Anwendung klar und bin sehr glücklich mit den Optionen der App. Da ich immer die Möglichkeit einer Personalisierung anbiete, kann ich hiermit dem Kunden ein viel besseres und schnelleres Einkaufserlebnis bescheren. Ein GANZ großes Lob muss ich auch dem Support aussprechen: nicht nur, dass sie sehr schnell reagieren - sie sind sehr freundlich, hilfsbereit und liefern tolle Arbeit. Egal, wobei ich ein Problem hatte - sie haben mir direkt und unkompliziert geholfen! Dafür noch mal 5 Sterne und ein Plus :)

Alles auf Anfang
Germany
3 days using the app