Reviews (101)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy-to-use product customizer with smooth Shopify integration and quick setup, even for complex items. They highlight accurate 2D/3D/AR previews, ready-to-print high-res files, flexible pricing rules, and strong mobile performance. Many praise the professional, customizable interface, multi-language support, and features like file uploads and templates. Support is frequently called fast, proactive, and hands-on with setup and 3D models.

October 17, 2020

We have been looking for solution since long and Zakakee as enabled us in doing so. The support team is awesome and they helped us with lot of query resolving.

Worldtag Innovations - Fashion Ergonomic Chairs
India
About 1 month using the app
October 15, 2020

This is a fantastic app. We never thought we could add customization to our store and we're now so happy to offer this to our customers by using Zakeke. We highly highly recommend it!

ReturnMeTags
Canada
About 1 month using the app
September 14, 2021

I've been very happy with this custom designer app. It works really well, very user friendly and I have had almost no issues with it. Also, their support team responds quickly to inquiries. Would definitely recommend!

Canadian Pet Tags
Canada
Over 1 year using the app
July 26, 2021

Without a doubt the best product customizer on the market, we have used every other tool available on Shopify and this one has the best customer facing tool. Ken and Carlo have been fautless and very helpful. Thank you both very much!

Always Personal
United Kingdom
11 months using the app
July 19, 2020

This is a cool app that is enabling us to bring custom items to our customers. Setup requires some thinking but it is a complicated process connecting print on demand tech to custom apps. I am happy we didn't have to pay developer fees to build this internally and that this app exists. I would recommend to others looking to add custom functionality.

Freedom Rave Wear
United States
29 days using the app
Edited June 15, 2020

I used this app to help me add a section to my website for customer to do their own design, It helped a lot with creating this function However after using it i found it a bit difficult for the end user to understand the functionality of it , I would recommend to add a video tutorial for end customers to easi;y understand how to create your own design.

Hexagon HGN
United Kingdom
16 days using the app
Zakeke (Futurenext Srl) replied June 15, 2020

Thank you for your review!

You can easily add a video as a "welcome message" to your customers as soon as they get in the customizer. Learn more here: https://zakeke.zendesk.com/hc/en-us/articles/360016443753--Messages-and-alerts.

April 19, 2018

I have tried many of the interactive product designers in Shopify for personalizing our prints. They all fell short in some way. Zakeke has been relatively smooth to use but what really sets them apart is their customer service. Each time I have run into something they respond ASAP. When there have been features that they aren't currently offering, they have worked them into their timeline and kept me notified about when to expect them. Looking forward to rolling it out site wide.

Run Ink
United States
2 months using the app
November 30, 2019

We have been using the Product Customizer for about a year now. Fast, responsive customer support. Good app for the price. It works reliably.

Humper Bumper
United States
10 months using the app
Edited September 21, 2021

We love this app... Very easy to use... and you can setup your products quickly. Customer service is very fast to respond & Outstanding!!!!. They always provide help if needed and always improving the app. We have used other Customizer apps in the past and like this one best because the look is very professional, and the service is by far the BEST!!!... All in all, we highly recommend you try this app, and see for yourself.

JapanGifts.jp
Japan
About 3 years using the app
June 20, 2020

We have just moved platform to Shopify and tested quite a few personalisation Apps - Zakeke was by far the most capable and flexible and they were so helpful during even the free trial period.

We have now set up our shop with a lot of products and found the process simple and straightforward - we are now looking forward to launching new ranges.

We can not recommend Zakeke enough - a fair price, technically very capable and great support if you need it.

Photogifts
United Kingdom