Reviews (594)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.

February 28, 2024

Its worked great for our business so far. Also, excellent customer service!
Easy set up

Parentgiving
United States
6 months using the app
February 28, 2024

So far, it's a great app that's easy to use and has a very fast customer support. Great!

FeelRooty
Slovenia
About 6 hours using the app
February 27, 2024

Great app and the customer support it second to none. Jason was so helpful and offered us exactly what we needed to get up and running. Highly recommend.

PlanBee
United Kingdom
6 days using the app
February 26, 2024

Highly recommend. We just sent out first customer survey and the whole process was very easy. Super intuitive and streamlined.

Upton
United States
About 1 month using the app
February 12, 2024

Zigpoll delivers, both in terms of the app itself, and their customer support.

The app is easy to use and works out of the box. The support from Zigpoll team is exceptional, professional and fast.

Highly recommended.

DFH Cocktails by Ariana Madix
United States
18 days using the app
February 4, 2024

I just love Zigpoll Customer Surveys. A lot of great features, but really key for me is the easy internationalization, ability to run & target several different surveys, and the ease of pushing data into other tools for segmentation.

pawital
Slovenia
3 months using the app
February 3, 2024

Excellent app, easy to install and use, captures very valuable information from customers at checkout to help improve store. Highly recommend.

Tuhi Stationery Ltd
New Zealand
4 months using the app
January 31, 2024

Easy integration to website with ability to specify pages which survey appears.

Equine Balanced Support
United States
3 months using the app
January 31, 2024

Its early, but so far so good! Opens up a whole new world for me in terms of our Voice of the Customer Program/strategy.

Wynwood Dog Food Co.
United States
26 days using the app
January 26, 2024

Zigpoll is easy to use and very intuitive, keeping the user experience in mind. Jason, the founder of Zigpoll, is also very helpful and answered my questions quickly even though I am on the free plan. Would recommend this for anyone looking to setup surveys on their store!

Carbyne Fitness
Singapore
About 19 hours using the app