Reviews (594)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.

July 24, 2023

Easy to set-up, fairly customizable, does everything we need it to do and nothing we don't. I've only had to reach out to customer support a few times (due to my own ignorance) but each time has been a more than pleasant experience. Great job guys!

Authenticity50
United States
7 months using the app
Edited October 23, 2023

Easy and inexpensive way to run a poll. Great tools to summarize. Excellent customer service.

Beau Ties of Vermont
United States
Almost 2 years using the app
July 11, 2023

Great customer survey and data capture app. Easy to use, and has fantastic and responsive support.

Swik Home + Body
Australia
About 1 month using the app
October 22, 2022

Easy to use, amazing functionality with very responsive customer service! We switched over from Hotjar.

nightcity clothing
United Kingdom
13 days using the app
September 13, 2022

I've found the interface very easy to use with seamless integrations to popular apps including Klaviyo.

Rastelli's
United States
25 days using the app
November 25, 2022

Customer support is responsive and helpful, and the product continues to improve and get better. Thanks!

Ratta Supernote
United States
11 days using the app
Edited July 2, 2020

Really great app to get to know your customers
Has features which can definitely improve conversion rates

Evæske | Kjøp Juulprodukter og Juul- kompatible pods til Norge | E juice med nikotin | Nettbutikken som har alt!
Netherlands
About 23 hours using the app
April 20, 2023

Highly customisable with lots of great features. The support I requested was also very quick and helpful.

Yes, That's 3D Printed
United Kingdom
3 days using the app
June 13, 2023

Awesome experience using Zigpoll, so many options that we need are right here and the customer service is great

Dossier Perfumes
United States
9 months using the app
October 4, 2022

Great app and lots are offered for free. Plus really helpful support team members there to help. Thanks, Jason!

CosyPanda
United Kingdom
1 day using the app