Reviews (594)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.

January 26, 2024

Excellent support through video calls and emails, with quick responses. Love the integration with Shopify customer accounts. Brilliant!

McCartans Pharmacy
United Kingdom
1 day using the app
January 26, 2024

Beautiful, fast and clean interface with an incredible set of features at an amazing price. What more could you want? Great support that goes above and beyond when you have a question - they've got that too! Best survey app we've used!

The Useless Pancreas
United States
About 1 month using the app
January 3, 2024

Thanks to Jason for being so responsive and helpful - great app!

Aussie Pharma Direct
Australia
About 2 months using the app
December 4, 2023

It integrated perfectly straight off the gate and customers actually use it! Amazing app and support team.

bg Oh!Good
Bulgaria
10 days using the app
November 27, 2023

We haven't been using this app for long, but I can already see a wide field for experimentation. There are so many possibilities here. And the support is very quick to respond. I recommend it!

Evamats Poland
Poland
About 2 hours using the app
November 21, 2023

One of the best apps I've ever used on Shopify. Really easy to get to grips with, super easy to implement with the website and not just a shoddy pop up. Looks great, fab work, guys.

Lullabellz
United Kingdom
6 days using the app
November 14, 2023

This app has been super great to use and support has consistently gone above and beyond! 5+ stars for sure!

Boho Magic Jewelry
United States
2 months using the app
October 24, 2023

Set up was relatively easy along with reporting. The support (Jason) is top notch. Fast to respond and has helped us with any roadblocks we hit during our learning curve.

Arccos Golf
United States
About 1 month using the app
September 20, 2023

Zigpoll has just about any survey feature you may want and excellent customer support service!

It's what I use by default on any new store.

Unity Wireless
United States
5 months using the app
September 8, 2023

Great app and very simple to use with the right amount of analytics and A.I. driven insights. Incredible support as well, thank you Jason!

L'ANZA
United States
16 days using the app