Zipchat AI Chatbot & Live Chat
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Reviews (208)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this chatbot saves time by handling most repetitive support questions 24/7, reducing tickets and freeing staff for complex tasks. Many report strong sales impact through guided selling, cart recovery, and higher conversion rates and AOV. Setup is quick, customization is flexible, and it supports multiple languages. Merchants highlight human‑like responses, reliable performance for high‑volume stores, and highly responsive, proactive support.
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It's quite an intelligent AI - would recommend to other businesses. Good customer support too!
Had great experience with the setup, there are lots of options for customizing your chatbot.
Tried a lot AI chat-tools. This one is by far the best. Improves every week and support is great. Recommed it!
Die App hilft uns sehr. Weniger Kundenanfragen beim Kundendienst. Zudem steigt es den Umsatz.
ZipChat have been great. Very easy to set-up and you can add corrections/knowledge bases etc. Helps with sales a lot and also customer support
This app is truly amazing! Not only is the quality of the responses from the start exceptionally high, but the customer service is next level. They are quick to reply and efficient at fixing issues or adding suggested features. Sincerely, it’s one of the best apps we've tried in the Shopify App Store and we’ve tested a lot!
Honest review,
I uses Zipchat AI easy to setup it takes all the available data from shop and make it organize to answer the customers questions perfectly without the need of Actual customer support team, apart from this you can upload multiple type documents to train AI for more information.
Highly recommend
Really cool, very innovative. It's awesome seeing how the AI learns, and really helpful features on the back end that allow you to refine the chat. I am curious to see how it develops and serves our business, but so far very impressed!
Thank you a lot for your review, really appreciated and it's really rewarding to know our efforts in building a great product are appreciated!
ZipChat has increased the CX of our business! I'm using Zipchat in 6 stores and only pay for 1 subscription. Easy to set up and convenient!
Hello There,
Thank you for your positive feedback! We are super happy we are providing you value.
All the Best,
Zipchat AI - Support Team
Great support, product is solid and the price is right. All around great experience and value!
Hello There,
Thank you for your positive feedback! Our team works hard to make sure that our features are user-friendly and effective.
All the Best,
Zipchat AI - Support Team
