Zipchat AI Chatbot & Live Chat
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Reviews (208)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this chatbot saves time by handling most repetitive support questions 24/7, reducing tickets and freeing staff for complex tasks. Many report strong sales impact through guided selling, cart recovery, and higher conversion rates and AOV. Setup is quick, customization is flexible, and it supports multiple languages. Merchants highlight human‑like responses, reliable performance for high‑volume stores, and highly responsive, proactive support.
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Excellent app with amazing capabilities, brings customer service to another level. Support is fast and reliable. We're very satisfied with the product!
Thank you for your review, really appreciated.
Simple and straightforward setup, all the design and customization tools we needed built right into the backend. A++++
We would recommend this app 100%. The replies are well-crafted and accurate.
Love it, it was up and running in minutes. Fine tuned it within one hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.
ZipChat has made a huge difference in my business since I started using it last week, my customers have really been engaging with the chatbot to help them answers their questions! It definitely reduced the amount of support queries I'm manually answering. Great app, well priced.
I've tried other Ai Chatbots and I'm so happy with ZipChat! I love how ZipChat actually recommends products for customers with great accuracy. It goes beyond expectations with very specific responses and even in other languages.
I've been blown away at how ZipChat can seamlessly follow any flow in the conversations with a very natural responses. It's cut down tremendously on my customer response work and the "Track My Order" feature is one that knocks out a huge chunk of customer issues. I can't wait to see what they add next.
Thanks for the glowing review! We're very happy to hear how much you're loving ZipChat. It's great to know our product recommendations and multi-language support are hitting the mark. 😍 Excited for you to see what's next. Thanks for being a part of our ZipChat community!
We've been using Zipchat across our stores and it's been a great asset so far. Its capacity to offer 24/7 self-service support in any language has been a significant time-saver for us and has improved our CS efficiency.
The app is straightforward to set up and tracks conversions from the chat. This feature has given us a better understanding of our customer interactions.
One of the standout features for us is its self-learning capability. We were able to make minor corrections based on initial chats on our website, and the app adapted accordingly. This has helped keep our customer interactions relevant and effective.
We recommend Zipchat to any e-commerce business aiming to enhance their user experience. It not only improves customer engagement but also reduces the number of tickets, making our operations more efficient.
A very valuable tool for any business looking to improve their customer service!
Thanks for the fantastic feedback! We're glad to know that ZipChat is making a difference across your stores. It's awesome to see it's a time-saver and is boosting your efficiency. 😄 Your recommendation means a lot to us. Thanks for being a part of the ZipChat community!
Die App hilft uns sehr. Weniger Kundenanfragen beim Kundendienst. Zudem steigt es den Umsatz.
ZipChat.ai is super easy to use and works great right out of the box. The chatbot feels natural, replies fast, and actually understands what visitors are asking. It helps answer questions, keep people engaged, and turn more chats into leads without extra effort.
Simple setup, smart responses, and a great experience overall. Highly recommended!
We have turned ZipChat into our customer service and sales agent. Increased sales and decreased customer interactions with our staff. We have increased sales, lowered overhead and our customers are getting fast accurate information.
