Zipchat AI Chatbot & Live Chat

Zipchat AI Chatbot & Live Chat

Reviews (208)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this chatbot saves time by handling most repetitive support questions 24/7, reducing tickets and freeing staff for complex tasks. Many report strong sales impact through guided selling, cart recovery, and higher conversion rates and AOV. Setup is quick, customization is flexible, and it supports multiple languages. Merchants highlight human‑like responses, reliable performance for high‑volume stores, and highly responsive, proactive support.

September 10, 2024

Great support, great app. I just installed and I'm already impressed. 100% recommend.

METACAR.BG - Твоят Тунинг Магазин
Bulgaria
About 3 hours using the app
ZIPCHAT INC replied September 27, 2024

Thanks, we really appreciate your review.

Edited February 20, 2025

very happy with this tool and the customer service response

SENSIO HOME
United Kingdom
10 months using the app
ZIPCHAT INC replied June 6, 2024

Thank you for your review, really appreciated.

February 14, 2024

no good, much better ones available

Segron Universe
United States
9 minutes using the app
September 26, 2023

Thanks to this app, I was able to increase sales. It's a great tool that I highly recommend.

Favoritebikes
United States
2 months using the app
February 5, 2026

I have been loving the app for the heavy lifting it does for me that 24 hours 7 days a week can take care of my clients,

From China with Love
Mexico
11 months using the app
February 5, 2026

Easy to use and platform is intuitively designed. The responses are good although we do actively review them to ensure they stay relevant.

The M-ethod Skin
United Kingdom
10 months using the app
January 30, 2026

ottima app per allegerire carico assistenza clienti

IntegroPet
Italy
About 1 year using the app
January 15, 2026

Facilissima da usare, potentissima e supporto di massimo livello. Tutto il customer care ringrazia e il team marketing ha un superpotere in più con le campagne!

Numa Milano
Italy
16 days using the app
December 12, 2025

Excellente solution en place depuis quelques semaines et qui est véritablement un outil dont il nous serait difficile de nous passer, aussi bien en avant-vente qu'en après vente ! Super job

Pièces Détachées Frigo
France
3 months using the app
November 12, 2025

They were very helpful. They resolved a request I had without any problems. It was a most useful application. I would also like to thank Alessandro very much.

Glimmer of Luxury
Türkiye
10 days using the app