Zipchat AI Chatbot & Live Chat

Zipchat AI Chatbot & Live Chat

Reviews (208)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this chatbot saves time by handling most repetitive support questions 24/7, reducing tickets and freeing staff for complex tasks. Many report strong sales impact through guided selling, cart recovery, and higher conversion rates and AOV. Setup is quick, customization is flexible, and it supports multiple languages. Merchants highlight human‑like responses, reliable performance for high‑volume stores, and highly responsive, proactive support.

June 9, 2026

Zipchat è stato veramente semplice da configurare, fa praticamente tutto in automatico.

Il setup è stato facilissimo e il sito viene scansionato in automatico dal programma. Con un buon prompt è stato veramente semplice riuscire ad andare live in tempi record.

Abbiamo anche avuto il piacere di conoscere Alessandro Valenti che ci ha dato ottimi spunti e suggerimenti per sfruttare al meglio il nostro piano.

Farmacie Vigorito
Italy
6 days using the app
ZIPCHAT INC replied June 16, 2026

Grazie mille! Setup facilissimo, scansione automatica del sito e live in tempi record... non potremmo chiedere di meglio! Siamo felici che Alessandro vi abbia dato spunti utili per sfruttare al massimo il piano. Grazie di cuore! 🙌

July 16, 2026

the best for ecommerce

fiildubai
United Arab Emirates
4 minutes using the app
June 22, 2026

Onboarding was very easy. Great service.

Belluna
Netherlands
5 days using the app
ZIPCHAT INC replied July 11, 2026

Thanks a lot! Easy onboarding and great service, exactly what we aim for. Appreciate it! 🙏

May 22, 2026

Uso questa chat da una settimana e posso dirmi super soddisfatta. Senza competenze particolari ho provato a scrivere un prompt e ZipChat ha restituito dei risultati molto pertinenti (vendo prodotti estremamente tecnici, quindi non era un compito facile). Grazie ZipChat!

BBike Store
Italy
3 days using the app
ZIPCHAT INC replied June 2, 2026

Grazie a te! Sapere che ZipChat se la cava bene anche con prodotti molto tecnici, e senza bisogno di competenze particolari, è esattamente ciò a cui puntiamo. Felicissimi di averti con noi! 🙏

June 29, 2026

il chatbot funziona bene, si integra perfettamente con lo store e l'assistenza aiuta per qualsiasi problema

Madonnina Resell
Italy
5 months using the app
ZIPCHAT INC replied July 11, 2026

Grazie mille! Integrazione perfetta con lo store e assistenza sempre pronta: proprio come deve essere. Vi ringraziamo! 🙌

June 17, 2026

This is a very positive game changer. An absoute must on any ecommerce site. Thank you.

Nuera Health & Wellness (Pty) Ltd
South Africa
About 2 months using the app
ZIPCHAT INC replied June 21, 2026

Thanks so much! "Must-have game changer" is music to our ears. Glad to have you with us! 🙌

April 2, 2026

ZipChat is getting better and adapting to clients' needs.
The support has been very good and has helped us tailor the product to support the client's questions and recoup valuable time, which our team would have personally spent their time answering
We have seen excellent progress in the short time we have been using ZipChat

American Quality Health Products
United States
30 days using the app
ZIPCHAT INC replied June 2, 2026

Thanks so much! Love that ZipChat is already giving your team valuable time back, and that the support helped tailor it to fit your needs. Excited for you to see even more progress as you go. Appreciate you! 🙏

March 30, 2026

Zipchat has been an impressive AI agent. It responds quickly, understands what our customer is looking for, and helps guide them to the right products with ease. They are constantly adding new features. I'd like to say we will be using this agent for a long time!

Magswitch Technologies
United States
Almost 2 years using the app
ZIPCHAT INC replied June 2, 2026

Thanks so much! Fast, accurate, and always evolving... that's exactly what we're going for. Here's to a long road ahead together! 🙏

September 30, 2026

App ben fatta e con tante funzionalità utili. Ottimo onboarding

Alea
Italy
39 minutes using the app
September 28, 2026

Ottima AI di supporto per i clienti in caso di dubbi o altro. Facile da installare

RE-HUB SRL (c/o Login Srl)
Italy
33 minutes using the app