AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,506)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

August 27, 2024

los 3 agentes que me han atendido han resuelto toda mi incidencia. Muy profesionaales ;)

DIVAIN®
Spain
12 days using the app
August 9, 2024

The best app for tracking which allows notifying by email each customer where the parcel is.

Brother & Sisters
United Kingdom
About 6 years using the app
May 17, 2024

super appp, super support, we have tried outvio and shippy pro and others and this is so far the best, and super support from nitin!

Velodrom CC
Spain
Over 1 year using the app
May 15, 2024

Top Support! Rajat hat mir schnell und unkompliziert geholfen meine Fragen zu beantworten. AfterShip ein muss für Onlineshop betreiber.

Moonlight Switzerland
Switzerland
6 months using the app
April 23, 2024

The customer service support provided by AfterShip has been top-notch. The team responds within a short span of time and is always eager to help solve any setbacks. Such great customer service has given me the confidence that I've made the right choice while choosing AfterShip as my tracking assistant app.

didadoo
Germany
About 24 hours using the app
April 14, 2024

Has a free version and provides great user support

theWatermelon
Netherlands
5 days using the app
AfterShip replied April 15, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 11, 2024

Excellent service from the team (Nitin), they clarified all my doubts.

Amsa Tienda en Línea
Mexico
Almost 2 years using the app
April 7, 2024

Garvita helped me a lot, thanks to aftership for the consistent quality

MOR
Australia
2 months using the app
April 4, 2024

Great Support from Saransh :)

The Florist Portugal - Florista Online 24/7
Portugal
Almost 7 years using the app
Edited April 4, 2024

Excellent product and customer service, great speed of response!

rabbit inc.
United States
15 days using the app