AfterShip Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,506)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.
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Rejat give me solutions to my questions and he is so kind!
Guter Kundenservice!
Very useful app. Communicating with customers according to their tracking status is very important to increase loyalty, and this app will help you do that.
Saransh is truly a very professional and patient individual, an excellent English customer service expert! He answered all my questions...
But the Chinese customer service in their company is absolutely terrible. There's a person named Jason Zhu, extremely arrogant and irrational. He's the worst customer service representative I have ever encountered.
Thank you for taking the time to provide us with your feedback. We greatly appreciate all forms of feedback as it enables us to improve our products/services and enhance the overall experience for our customers.
We are sorry to hear that your experience with one of Team member did not meet your expectations. Our goal is to provide exceptional service, and we regret any inconvenience caused to you.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
服务很好
Es ist eine App mit einem großartigem Support! Die App ist sehr gut und einfach aufgebaut. Empfehle sie jedem Anfänger.
Nitin was very patient, spoke very slowly as my English is not perfect. We were able to solve the problem and he was a great and reliable help.
thanks very much for Ankit's very good service .
Works very good :). Support team answers very fast. Thanks!
Servizio Clienti super top. Grazie Ankit!
