Reviews (308)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform replacing multiple apps for loyalty, reviews, email, popups, WhatsApp/SMS, memberships, affiliates, and customer accounts. Many report higher repeat purchases, thousands of 5‑star reviews, and notable sales lifts. They like the modern “My Account” pages, real‑time analytics, and automations. Pricing is seen as strong value, and support is frequently praised as highly responsive, hands‑on, and willing to customize.

May 28, 2024

Reena has great explaining the tools and everything we need to make the best out of this app.

I'm happy

SesseBen LLC
United States
Almost 2 years using the app
April 30, 2024

Hritik has been very helppul with our need trying to finde the best solution for our referral program.

MasVital
Colombia
22 days using the app
AiTrillion replied May 19, 2024

Thank you for your feedback! 😊 We're glad to hear that Hritik has been helpful in finding the best solution for your referral program. We're here to support you! 🚀

March 25, 2024

Amazing support! Thanks so much Reena for answering all of my questions and helping me integrate my Shopify store!

Lash Gang Official
United States
4 days using the app
AiTrillion replied May 19, 2024

Thank you for the kind words! 😊 We're thrilled to hear that you had an amazing support experience and that all your questions were answered. Happy integrating! 🚀

March 19, 2024

We have a membership based community and having AiTrillion connected with Shopify let us have different visibility and exclusive offers and pages to our members.
We love it!

Mussa
Spain
6 months using the app
AiTrillion replied May 19, 2024

Thank you for the great feedback! 🌟 We're thrilled that AiTrillion has enhanced your membership-based community by offering exclusive visibility and offers. We're glad you love it! 😊🚀

February 29, 2024

Great customer support! very helpful.

Fairway Fish
United States
About 1 month using the app
January 12, 2024

AI Trillion is a great app with even better support. Rishav has been incredibly helpful in getting my loyalty program set up. Great features, and I know it's going to help my business immensely. Would highly recommend!

Face Club
Canada
About 2 years using the app
January 9, 2024

So far, it's been great. Customer support is extremely quick and responsive. I'm looking forward to using more features!

PNW Blanks by Anna
United States
12 days using the app
December 20, 2023

Patient and caring customer service. They went above and beyond what I asked for them to do. They responded in a timely manner and resolved my issue.

littlelionhistory
United States
5 months using the app
AiTrillion replied December 28, 2023

Our customer service team is patient, caring, and responsive. They went above and beyond to resolve your issue in a timely manner. Thank you for your feedback! 🌟👏😊

December 18, 2023

We are using Ai app . This app surpasses our expectations, , it is satisfying our needs at the moment. Set up is relatively easy and the support staff is available to assist you with problems.

Support has been prompt

it's good

Tulips Natural Beauty Care
Egypt
3 months using the app
AiTrillion replied December 28, 2023

We're thrilled to hear that the AI app has exceeded your expectations! 🌟 It's great to know that it's meeting your needs and that the setup was straightforward. Our support team is always here to assist you promptly whenever you need help. Thanks for your positive feedback! 😊👍🤖

December 6, 2023

Reena has been very helpful and do provide me with the solutions and offer extra assistance. The apps has been great for our business too.

Shukri Shari Group Sdn Bhd (1269727-X)
Malaysia
10 months using the app
AiTrillion replied December 28, 2023

That's fantastic to hear! 😊 Reena is indeed a valuable part of our team. We're thrilled that our app has been beneficial for your business. If you ever need more assistance or have questions, please don't hesitate to reach out. 🌟👏💼