Reviews (407)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.
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BiteSpeed is seriously impressive.
We’ve been using it on our Shopify store for a while now, and I have to say — it’s one of the best decisions we’ve made. The app works smoothly and helps us connect with customers more effectively, but what really makes it stand out is the team behind it.
They’ve set up a WhatsApp group where both their team and ours are active, and the support is on another level. Whenever we have a question or need help, someone from BiteSpeed is always quick to respond. It honestly feels like we’re working together, not just using their product.
Huge shoutout to the entire BiteSpeed team — you guys are doing amazing work. Super supportive, super helpful, and just great people to deal with. Highly recommend them to anyone running a Shopify store.
I'm extremely satisfied working with BiteSpeed. Their team has delivered outstanding replies for WhatsApp marketing and abandoned cards using bots and AI. Their services are highly professional and timely. I'm impressed with their quality and efficiency. I highly recommend BiteSpeed's services.
The experience has been great, the product that they have developed is amazing. The features like AI abandoned carts etc is pretty useful for brands. Good product and good support, highly recommended.
We’ve been using BiteSpeed for a while now and it’s honestly been a great experience. The setup was super smooth and the tools are really easy to use, even if you’re not super technical.
We started seeing great results soon after we got our campaigns running. The automation and chat features have made it so much easier to stay connected with our customers across channels.
Also, big shoutout to their support team. They’re always quick to respond and really helpful whenever we have questions. If you're looking to grow with simple and effective tools, BiteSpeed is definitely worth trying.
I switched away from BiteSpeed a few months ago because of their poor customer support, but they are still deducting usage fees from me every month.
Despite no longer using their service, I’m continuing to be charged. The whole experience has been extremely frustrating.
Very disappointing service and customer support. I would strongly recommend checking your billing carefully before using this app.
Bitespeed is truly a must-have app for marketing. We just completed the trial and already subscribed to the their AI plan. We were juggling with multiple marketing apps for different channels & it as was a nightmare to manage. Bitespeed's onmichannel marketing across WhatsApp, email, SMS and Push, is taking the pain away for good. Their social media comment automation & personalized AI replies are another great feature we are exploring & this is already freeing up the team's bandwidth for more important customer communication.
Now, you may find other player in market with more or less similar offerings, but what sets Bitespeed apart is the exceptional team & support. A special mention to Kaushambhi & Niharika for quick on-boarding & for guiding us at every step to make sure we get most out of the platform's potential.
All in all, a highly recommended platform/app for anyone looking for an omnichannel solution for their marketing & efficient customer communication.
We recently started using Bitespeed, and the experience so far has been great. The onboarding was smooth, and their team was super helpful in setting things up and guiding us through the best practices for email and SMS marketing.
The interface is clean and easy to navigate, and the templates made it really simple to get started without too much tech effort.
Looking forward to exploring more features and scaling our customer communication through the platform. So far, it’s been a solid addition to our D2C toolkit!
Bitespeed has been an absolutely amazing product for customer retention and communication. It has transformed the way we engage with our customers, helping us build stronger relationships and drive consistent growth.
What truly sets Bitespeed apart is their incredibly supportive team. They took the time to understand our business in detail and recommended the best solutions tailored to our needs. A special thanks to Tanul, who deeply understood our business requirements, and to Ritesh, who flawlessly executed each flow and module with precision.
The platform itself is highly scalable, making it perfect for businesses aiming for rapid growth. Thanks to Bitespeed, we now have a complete marketing solution that has significantly increased our revenue.
We are supremely thankful to the entire Bitespeed team for their dedication, expertise, and unwavering support. Highly recommend it to anyone looking to level up their customer engagement and marketing strategy!
We've seen improved custumer journeys, It's also very user-friendly, and their customer support team is exceptionally responsive and helpful,
Bitespeed has significantly enhanced our WhatsApp marketing efforts.
Bitespeed has seriously elevated our whats app marketing game. Creating and distributing tailored campaigns feels effortless now. The platform’s intuitive UI and ready-to-go templates save us a ton of time, and their support team? Always on it — quick, helpful, and just gets it.