Reviews (407)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.

April 18, 2025

Really great app for creating whatsapp automations. They helped us in establishing our WhatsApp Marketing Channel and their team worked tirelessly to help us maintain our customer perfectly! The platform has all the features that you need to get started. The team is prompt in responding and ensures that we are able to find solutions to any issues that we are facing. Pricing is too good.

Ambrane India
India
Over 2 years using the app
Edited April 21, 2025

Bitespeed has been a valuable partner in helping us strengthen our WhatsApp marketing and automation. The platform offers a suite of features that streamline customer communication and drive repeat purchases. While we’re quite satisfied with its capabilities, there's definitely room for enhancements. We’ve encountered occasional technical glitches that don’t always get resolved to our expectations, but the team is responsive and always willing to help. With continued improvements, Bitespeed can become an even more powerful tool.

YOHO LIFESTYLE
India
6 months using the app
April 17, 2025

I have used mainstream WhatsApp marketing tools previously but none of them can beat BiteSpeed in terms of amazingly dedicated and quick support, simple to understand interface and effective revenue tracking along with the analytics.

BiteSpeed has been a game changer for our performance marketing efforts.

Mridul Madhok Store
India
6 days using the app
April 14, 2025

We’ve been using BiteSpeed’s product for a few months now, and their expertise and support have been truly commendable. The dashboard is very user-friendly, and the team is extremely proactive and involved.

From building automated retention journeys to setting up multi-channel broadcasts that drive better conversions, they offer seamless tools across all the key areas. Highly recommended!

Araku Coffee India
India
5 months using the app
April 4, 2025

We’ve been using BiteSpeed for over a year now, and it’s been a game-changer for us.

Right from the start, their team has been super supportive and hands-on, making the integration seamless. They keep rolling out new features and improvements, which makes the platform even more valuable over time.

The biggest win for us has been their WhatsApp automation and customer segmentation—it’s helped us retarget effectively and drive solid ROI. Plus, their customer support is honestly the best in the industry.

If you’re looking for a CRM that actually delivers and helps scale your Shopify store, BiteSpeed is definitely worth checking out!

Harfun.in
India
About 3 years using the app
April 3, 2025

One of the most important things about any product is ease of use and continuous improvement, and that is what BiteSpeed does incredibly well. The product is great and has really helped us in reaching out to our customers and increasing sales. The team is excellent and always ready to help when stuck, without delay. We highly recommend it to anyone in the market for similar services.

Tulua
India
About 1 year using the app
April 1, 2025

BiteSpeed is a total game-changer for our Shopify store—abandoned cart recovery works like magic, and the WhatsApp campaigns have boosted our sales like never before. The app is smooth and easy to use, but the real stars are Aditya, Kaushambi, and the amazing team. Aditya’s lightning-fast problem-solving and Kaushambi’s brilliant setup tips have made a huge difference. The whole crew is so responsive and dedicated, always going the extra mile to help us succeed. BiteSpeed isn’t just an app—it’s a superpower, thanks to them. Five stars, hands down!

My Soul Mantra
India
29 days using the app
March 31, 2025

We switched to Bitespeed for our whatsapp and email marketing in December 2025. Since then, it has been 4 months and we have been very happy with the numbers and results. The tool is easy to use and integration with both Shopify and FastrCheckout from Ship Rocket are seemless.

SHOEGR
India
4 months using the app
March 28, 2025

I've had a great experience using Bitespeed. The platform is super easy to use, especially when setting up journeys and broadcasts. Their support team—they’re always helpful and quick to respond. Plus, Bitespeed offers some really cool features that I haven’t seen on other platforms. Overall, it’s been a smooth and positive experience.

TANN TRIM
India
6 months using the app
March 28, 2025

We’ve been using Bitespeed for the past 8 mths to streamline our customer retention efforts and handle all our WhatsApp communications, including chatbots, pop-ups, and direct interactions. It’s been a game-changer for our business!

The platform has made it incredibly easy to automate our processes, and the results have been fantastic. What really stands out, though, is the level of support the Bitespeed team provides. They’re always available to guide us and ensure we’re getting the most out of the platform. Plus, they regularly roll out new features that make our customer engagement even more effective.

We’ve seen significant improvements in both customer satisfaction and retention since we started using Bitespeed. Their commitment to innovation and their customer-first approach have made them a reliable partner for us.

Highly recommend Bitespeed to anyone looking to take their customer communication and retention to the next level!

TANJIM DUBAI
United Arab Emirates
9 months using the app