Reviews (407)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.
Refine
-
By rating
We've been using Bitespeed for WhatsApp chat and abandoned cart recovery, and it's been a game-changer!
The automated follow-ups have significantly increased our recovery rate, and the ability to personalize messages boosts customer engagement.
Plus, the detailed analytics help us refine our strategy. Bitespeed is efficient, user-friendly, and delivers great ROI — highly recommend it!
Bitespeed has completely transformed how we connect with our customers! Their WhatsApp marketing and customer engagement tools are not only powerful but incredibly easy to use. The ability to target high-intent users like cart abandoners or active subscribers has helped us convert more leads without spending extra on ads. What truly sets Bitespeed apart, though, is their exceptional support team. Thanks to Aditya ji and Yash ji, they genuinely care about your success and always assist.
We started using Bitespeed almost a month ago, and so far, it's been one of the best decisions for our WhatsApp marketing. We've seen a noticeable improvement in revenue and a smoother customer journey.
A huge shoutout to Rachit for building trust from day one and to Ritesh, who has been incredibly proactive in ensuring we follow best practices while making the most of every paisa spent. The entire team is always one step ahead, offering solutions and looking for ways to help us grow.
If you're looking for a WhatsApp marketing partner that truly cares about your success, Bitespeed is the way to go!
Absolutely loving Bitespeed! This app has been fantastic for managing our WhatsApp Business and email marketing effortlessly. The user interface is intuitive, and it's genuinely made customer engagement smoother and more effective.
A special shoutout to Divyam, our Account Manager, who has been incredibly supportive and proactive. Divyam always goes above and beyond, ensuring we get the most out of the app. Their guidance and quick responses have made our experience even better.
Highly recommend Bitespeed to anyone looking for reliable and efficient communication solutions. We are 100% satisfied!
The app is very good for whatsapp marketing and customer retention. They have also started AI calling which is showing a good improvement in numbers
Im not sure how this app got its 4.9 Reviews, it is so so so buggy, it has many things that needs fixing, we constantly faced conversations that disappear suddenly, conversations that do not reflect from the first place, failed product integrations for big inventories.
Support is there, but its useless, if you have an issue, it goes through an entire investigation, escalation & contact questions & answers. that would be nice, if there were not THAT MANY issues.
When i wanted to eventually cancel & remove the integrations, they started begging to offer support, when i insisted to cancel, they flat out started ignoring us, they don't have a cancel option on their dashboards, now i have forced canclled using Shopify & i have to figure out myself how to remove anything related to them from our Backend.
Very Bad Experience, Not recommended at all.
We have tried many retention tools in the past, which i believe every D2C brand does till they find the right fit. Bitespeed is doing an excellent job, and i feel our hunt ended here.
Happy and Satisfied
Honestly, their dashboard has a lot of room for improvement, but their team is doing an extraordinary job, which I feel matters the most.
On prompt replies and assistance in everything, from journeys to ideas to tech issues, seamless.
A special thanks to Divyam & team!
I have looked at lots of different WhatsApp marketing, by far bitespeed is the best for pricing and service. They help set everything up and are constantly looking for ways to improve revenue and performance. Has helped overall conversion rate and revenue
I am now moving email flows and sms away from klaviyo and testing on bitespeed. Will update review once we test performance
Divyam goes out his way to maximise performance and really cares about customers
I've had the pleasure of using this service for several months now
One of the most impressive aspects is how the monthly investment is truly reflected in sales. Unlike many other services I've tried, where the return on investment is questionable at best, this one delivers tangible results. I've seen a significant increase in sales since implementing this service, making every penny spent well worth it.
Moreover, the level of support provided is unparalleled. Whenever I've had a question or needed assistance, the team has been quick to respond and incredibly helpful. Their expertise has been instrumental in optimizing my use of the service and maximizing its effectiveness.
Overall, I can confidently say that this service is a game-changer for any business looking to boost sales and enhance efficiency. Its magnificence lies not only in its functionality but also in its ability to deliver real, measurable results. If you're considering investing in a service that delivers on its promises, look no further. This is the one
Paola
General Manager Stagmi
I would like to express my admiration for their service offering in terms of direct connectivity with Shopify in the campaign and easy access to the customer base and products, and I would also like to thank the efforts of their technical support, which they provide professionally.