Reviews (407)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this to turn WhatsApp into a high‑ROI sales and retention channel, citing strong results from abandoned cart recovery, broadcasts, and automated journeys. They like having WhatsApp, SMS, email, RCS, AI voice, chatbots, and support in one dashboard. Automation for COD/RTO reduction, order updates, and follow‑ups is praised, as are smooth Shopify/Klaviyo integrations and proactive support that helps design and optimize flows.
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Our experience with Bitespeed has been smooth so far. The marketing works really well. A lot of segmentations are available and the dashboards is easy to use.
The team is very prompt in helping us out with our issues. Good app at a good price.
So far I been using for 2 weeks whatsapp product abandonment, cart abandonment and shipping updates and we are experiencing great answer from our clients. We hope we could measure better revenue.
We are a brand from Mexico and the customer service HELP US several times to update the text for whatsapp auto campaigns to our own message in spanish.
It has been over a year since we integrated WhatsApp with Bitespeed, and we must say, it has been a game changer. The dashboard is incredibly simple and user-friendly, allowing our entire team to collaborate effectively in resolving client queries. A special shoutout goes to Team Tanul and Aryan for their prompt response to our inquiries and their efficient handling of any issues that arose, ensuring a seamless customer service experience. Thank you for providing such excellent service!
Our experience with BiteSpeed was extremely disappointing.
We were associated with BiteSpeed around 15 months ago, and unfortunately, the experience was not good. Their communication and support were extremely poor we often had to repeatedly chase the team for responses and follow-ups while we were working. Eventually, we decided to discontinue the service.
What has been even more unprofessional is the way they have continued to approach us after discontinuation. Despite clearly not being interested and blocking their numbers, we continue to receive unsolicited calls from different numbers, often repeatedly and without any prior scheduling or consent. They have also been contacting the founder directly through different numbers.
We have made it clear that we are not interested in continuing the association, yet the calls and messages have continued. In our view, repeatedly contacting the founder of a company from different numbers after being blocked is highly unprofessional and shows a lack of respect for clear communication boundaries.
Based on both our experience with the product/service and the follow-up approach after discontinuation, we would not recommend BiteSpeed.
For anyone from BiteSpeed who would like to reach the founder directly, here is Vinayak’s number: +91 85880 48086.
I had an excellent experience with Bitespeed! Their platform is incredibly intuitive and easy to use, making it simple to manage and scale our operations without any hassle. The features are thoughtfully designed and truly cater to business needs, saving both time and effort.
What really stood out to me was their customer support—responsive, knowledgeable, and genuinely invested in helping us succeed. Any questions or issues we had were resolved quickly and efficiently.
Overall, Bitespeed has been a game-changer for our workflow. Highly recommend it to anyone looking for a reliable and powerful solution!
Had a very bad experience with them,
On ther whatsapp group created by them, follow-up, they had more than 15 peopel and when in trouble, no one helped out. Great product, but bad support and team
Review from Team Bohairmia – BiteSpeed WhatsApp Marketing
We’ve had an excellent experience using BiteSpeed for our WhatsApp marketing at Team Bohairmia. From day one, the platform has been intuitive, reliable, and incredibly effective in helping us connect with our customers in a more direct and meaningful way.
What really stands out is how seamless it is to create campaigns, automate flows, and personalise messaging at scale. The engagement rates we’ve seen through WhatsApp have far exceeded traditional channels, and BiteSpeed has made it simple to track performance and continuously improve our approach.
The customer support has also been outstanding — responsive, knowledgeable, and genuinely invested in helping us succeed. It feels like we’re working with a partner rather than just a service provider.
Overall, BiteSpeed has become a key part of our marketing strategy, helping us drive stronger relationships, increase conversions, and deliver a better customer experience. We highly recommend it to any business looking to maximise the power of WhatsApp marketing.
— Team Bohairmia
The Bitespeed team is genuinely helpful and easy to work with. They listen carefully, explain things clearly, and guide you step by step without rushing. Support is detailed and practical, which makes implementation smooth even if you’re not very technical. Solid experience overall.
We received a prompt resolution from the team. Really appreciate the great support and quick assistance from Harshvardhan and the team. Thank you!
Bitespeed is great! It’s very simple to use, you could learn most things in a few hours.
The team is great, Eshanshi and Manav are super duper helpful and very patient.