Reviews (406)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a high-impact WhatsApp marketing and retention tool that reliably drives revenue, often becoming their most profitable channel. They use it for broadcasts, targeted campaigns, and automated flows like abandoned cart, COD nudges, and order updates. Reviews highlight strong AI voice and journey automation, smooth Shopify integrations, intuitive setup, and responsive, strategic support. Many call it a game-changer and highly recommend it.

September 7, 2026

Bitespeed has been a reliable platform for managing our customer communication and engagement. The automation features are easy to use and have helped streamline our day to day workflows. The support team has been responsive and helpful whenever we needed assistance.

DEIVEEGAA
India
18 days using the app
September 7, 2026

BiteSpeed has been a great addition to our Shopify store. The platform makes WhatsApp marketing, customer engagement, and automation much easier to manage from one place. The campaigns are easy to set up, and the ability to engage with customers at different stages of the buying journey has been especially useful.

The support team has also been responsive and helpful whenever we needed assistance. Overall, BiteSpeed is a reliable solution for Shopify brands looking to improve their WhatsApp marketing and customer engagement.

SH-RD
India
11 months using the app
September 5, 2026

We are very happy with the service provided by BiteSpeed. The platform has been easy to use, reliable, and has helped us improve our customer communication and engagement. The support team has also been responsive and helpful whenever we needed assistance.

Overall, we’ve had a great experience with BiteSpeed and would definitely recommend their services to other businesses looking for an effective customer engagement solution.

Gemsrush
India
9 months using the app
September 4, 2026

BiteSpeed has been a great partner for RENÉE Cosmetics. Their conversational commerce solutions have helped us build smarter customer journeys, improve engagement, and drive meaningful business impact.

Renee Cosmetics
India
Over 1 year using the app
September 4, 2026

It has been just a short while since our brand on-boarded, but we're already starting to see great results. The team is incredibly hands-on with the various processes and helpful in solving our queries then and there.

Thank you,
Karen Rawlin

Regards from team töhl

tohl
India
5 months using the app
September 4, 2026

BiteSpeed is a very useful platform for managing customer communication and automated journeys. The platform is easy to use, and setting up campaigns and workflows is quite smooth. The support team is also responsive and helpful. Overall, it has been a great experience working with BiteSpeed.

Benny’s Bowl
India
8 months using the app
September 4, 2026

We’ve had a really good experience with BiteSpeed at Boldcare. It’s easy to use, makes WhatsApp campaigns and automation simple, and has helped us improve customer engagement and conversions. The support team is also quick and helpful. Overall, a reliable platform that we’d definitely recommend for WhatsApp marketing.

Bold Care
India
9 months using the app
September 4, 2026

We’ve had a great experience with BiteSpeed. The tool has worked really well for us and has made our customer communication much more seamless.

What we appreciate the most, though, is the team, they’ve always been super supportive, responsive, and cooperative whenever we’ve needed help. It’s been a pleasure working with them!

THE INDIAN ETHNIC CO.
India
About 2 years using the app
September 4, 2026

We’ve had a great experience using this app for managing WhatsApp customer communication and follow-ups. The app is easy to use, reliable, and has been helpful in streamlining our customer engagement. The overall functionality and support have been good, and we would definitely recommend it to other Shopify merchants looking for a WhatsApp communication solution.

Style Union
India
About 1 year using the app
September 4, 2026

We’ve had a seamless experience with Bitespeed so far. The platform offers a good range of features, and the integrations are easy to set up, use, and modify based on our requirements. The overall experience has been smooth, and whenever we’ve faced any issues or needed support, the team has been quick and responsive. Overall, it has been a reliable platform for managing our customer communication and journeys.

heatronics
India
10 months using the app