B: WhatsApp, Voice, SMS & Chat

We’ve been using BiteSpeed for almost 2 years now and have been quite happy with how the platform has evolved over time.

The team has always been very cooperative and supportive, especially Payal, our POC, who helped us set up and optimize our customer journeys. With their support, we’ve been able to achieve some strong numbers in retention marketing as well.

Overall, a solid platform with a responsive team and a good understanding of D2C retention.

Excellent WhatsApp marketing and customer support app!
Really happy with the app so far. It’s very useful for recovering abandoned carts and connecting with customers directly through WhatsApp. The setup is easy, the features are helpful, and the support team has been responsive whenever we needed assistance. It has made our customer communication and follow-ups much easier. Definitely recommend this app to Shopify merchants looking to increase conversions through WhatsApp

BiteSpeed has been an absolute game-changer for our store's operations. It hasn't just boosted our marketing efforts; it completely streamlined and automated our support dashboard, making customer communication seamless and highly efficient. A massive shoutout to Payal—she was instrumental in setting up the entire workflow and patiently helped us through every single step of the onboarding process. Highly recommend this app to anyone looking to scale their marketing and customer support!

We’ve had a really good experience using BiteSpeed for our WhatsApp marketing. The platform is easy to use, effective for running campaigns, and has been helpful in improving our customer engagement.

A special mention to **Cyrus, our Account Manager**, who has been very supportive and responsive throughout. He understands our requirements well and is always available to help whenever we need assistance.

Overall, BiteSpeed is a great platform for WhatsApp marketing, and we’re happy with the support and service we’ve received.

We’ve been using BiteSpeed for our D2C business, and it has been a really useful platform for us. What we like most is that we can manage multiple customer engagement activities in one place — from WhatsApp marketing and automated messages to AI calling and customer communication.

We’ve tried using different platforms for these requirements, but managing multiple tools can become complicated. BiteSpeed has helped us bring many of these activities under one roof.

Another big reason we’ve continued with BiteSpeed is our POC, Payal Ji.

Whenever we face an issue..whether it’s related to campaigns, messaging, integrations, or any new requirement...she is always available to help. Even when something needs to be checked with the internal team, she follows up and makes sure we get a proper resolution.

For a growing D2C brand, this kind of support makes a big difference. Having a platform is one thing, but having someone who actually takes ownership when there is a problem is equally important.

A big thank you to Payal Ji for always supporting us and being there whenever we need help.

We’re happy to continue our journey with BiteSpeed and look forward to exploring more of what the platform can offer as we grow.

Absolutely love this app! It’s been a game-changer for our store. The WhatsApp integration works smoothly, making it super easy to recover abandoned carts and stay connected with customers in real-time. The bulk messaging feature saves a lot of time, and the review collection system has helped build strong social proof.

Setup was quick, and the interface is very user-friendly. Support team is also responsive and helpful whenever needed. Highly recommended for any Shopify store looking to boost conversions and customer engagement!

Didn't think of writing this review. But the sales team has literally ghosted me after selling the services, even though the flows are not working due to some backend issues at their end they are not willing to give refund and postpone onboarding which wasn't expected. We are in peak season and the support times are just terrible a simple reply takes 24 hrs from the support team.

The customer support team is terrible, and the product has too many bugs!

The moment you pay for their '3-month subscription', you lose all the tech support from them.

You keep struggling to reach the POCs, to get their tech glitches solved, but it keeps on stacking on a WhatsApp group with 40 other people, where no one cares to respond.

Highly effective platform with smooth automation flows that make abandoned cart recovery incredibly easy.

We had a great experience with the bitespeed support team. A special shout-out to Payal for being so helpful, patient, and responsive throughout the process. She went out of her way to assist us and made everything much easier. Really appreciate the quick support and personal attention. Thank you, Payal, for the wonderful help! Highly recommended.