BTA Appointment Booking App
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Reviews (417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.
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I had a major issue with a product booking and Rana truly helped me resolve it and it was very nice knowing that with BTA, we are covered. Thank you so much!!!
Thank you! We're so glad Rana could help. We've got you covered anytime.
Have been using BTA for a few years and very pleased with it! It meets all our needs. The best part for us is that customer service is extremely prompt if you need assistance!
Thanks so much for sticking with us for years, it's so great to hear BTA keeps meeting your needs, and that our team's speed has made a difference!
Amazing customer service from Rana Waleed. I am such a dinosaur when it comes to setting up anything remotely technical. Extremely helpful and patient and waited to make sure my questions were answered properly. Thank you.
Thanks for the kind words, we're happy that Rana was patient and got all your questions sorted!
As a small business, we don’t always have much time to dedicate to the technical side of things, so having the support from the BookThatApp team whenever we need a change, an adjustment or simply have a question makes a huge difference. Sisco was amazing. I really appreciate the support!
Thanks for the kind words, we're glad Sisco could make things easier for you, and we're always here whenever you need us!
these guys are extremely helpful. try yourself and if you run into any challenges - talk to a human.
in my case Rana W and Sisco C were able to answer all my questions and correct my issues. i also learned of some new funtionality i didnt even knew excisted! 10/10 would book that app again
Thanks for the awesome review! Glad Rana and Sisco got you sorted and showed you a few hidden gems in the app. We'll pass this along to them appreciate you being with BTA! 🎉
The BEST customer service I have ever experienced! Every time I can't figure something out or have issues, they respond with extremely fast help. Highly recommend.
Thank you so much for the amazing feedback! We’re thrilled to hear our support team has been able to help whenever you need us. We truly appreciate your recommendation! 🙌
Easy to use app and great customer support from the team. Have used it for 5 years now and we are very happy with your service, thanks.
We appreciate your review so much! Feel free to always write in if you need support and our team will be there
Really helpful support team who are open to suggestions for product development.
Thank you so much for your review, we strive to provide you with the best support
Great app with GREAT customer service. Thank you Rana!
We greatly appreciate your review and that our support team was able to help you resolve any issues you had!
Struggled to get the most basic functions to work on my theme. Spent so many hours trying to make it work but it just never fully realized the way it says it will!
Hi there, sorry to hear you had such a rough time getting things set up! I saw your support ticket and noticed you'd mentioned it ended up working on your end - there may have just been a bit of a lag before everything caught up.
I've followed up with you directly so we can get you fully set up and onboarded - I'll walk you through everything on a support call to make sure it's working the way it should.
Thanks for your patience, and looking forward to getting this sorted!