BTA Appointment Booking App

BTA Appointment Booking App

Reviews (417)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term booking solution used for rentals, classes, events, tours, and service appointments, including complex multi‑slot setups. They say it saves time, is intuitive once configured, and offers strong value versus tools like Calendly. Merchants highlight flexible controls, multiple widgets, manual bookings, calendar integrations, and robust notifications. Support is consistently praised as fast, patient, and highly hands‑on, keeping operations running smoothly.

June 16, 2026

Great app with a lot of features. Support is incredibly responsive and helpful!

Balanced Hair Extensions
Canada
About 15 hours using the app
October 15, 2026

It had been a while since I last accessed the app to make any changes. When I tried to log in today, I found that the app's configuration had changed. Rana helped me very quickly to understand how to proceed. Thank you so much!

Ruténica
Chile
About 5 years using the app
BTA Commerce, INC. replied October 16, 2026

Thank you so much, and thank you for almost five years with BookThatApp! We know it can be confusing to log back in and find things have changed, so we're really glad Rana could quickly walk you through it. We'll pass your thanks along. We're always here if you need anything else. — The BookThatApp team

August 25, 2026

Buena app, sobre todo el servicio al cliente en su chat, muy cordiales, con respuestas rápidas y acertivas.

Tu Partner Contable CL
Chile
Over 1 year using the app
BTA Commerce, INC. replied August 26, 2026

¡Muchas gracias por tu reseña! Nos alegra mucho saber que has tenido una buena experiencia con nuestra app y, especialmente, con nuestro equipo de soporte. ¡Gracias por confiar en BTA! 🙌

August 14, 2026

Nous avons demandé de l’aide pour la configuration du site et le centre d’aide a été très efficace et très rapide. Ils ont pris le temps nécessaire pour répondre à notre problématique !

Merci !

Soleil Coccinelle
France
3 days using the app
July 23, 2026

À chaque fois que je demande de l'aide, il me réponde très rapidement et ils sont super efficaces. Excellent service à la clientèle!

Coop de l'Arrière-Pays
Canada
About 4 years using the app
BTA Commerce, INC. replied July 24, 2026

Merci beaucoup ! 😊

July 2, 2026

Online support really helpful

Dixie Tricks
United Kingdom
3 days using the app
May 27, 2026

We had an urgent issue where our checkout button was being blocked after a domain renewal, and Sisco C. from the support team helped identify the problem quickly and got everything working again.

This is actually the second time Sisco has helped us with an issue, and both times the support was fast, clear and very helpful.

The app is very useful for managing reservations, dates and availability on Shopify. For a rental business that depends on online bookings, having reliable support like this makes a big difference.

Highly recommended for rental businesses using Shopify.

Location Fête Parfaite Inc.
Canada
4 months using the app
BTA Commerce, INC. replied June 4, 2026

Thank you for the kind words! We're glad we could help sort things out quickly. Happy to hear BookThatApp is working well for your rental business!

June 23, 2026

great app! thank you rana yo are really kind and really helpful

ZAFIRA
Mexico
7 days using the app
May 15, 2026

Rana helped me set this up. If you have any trouble just reach out to support and they'll dialed in.

Ignite Wellness Studio
United States
About 24 hours using the app
BTA Commerce, INC. replied May 19, 2026

We're glad our team was able to get you set up. Cheers!

May 12, 2026

Had a small issue with a price not updating and was helped straight away - problem sorted quickly many thanks to Sisco C.

Sew Confident
United Kingdom
7 months using the app
BTA Commerce, INC. replied May 13, 2026

Thank you for the kind words. We're glad it was sorted quickly