Reviews (132)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app effectively reduces chargebacks and protects payment processor accounts with fast early‑dispute alerts and configurable auto‑refunds. Many report chargeback rates near 0%, direct savings on fees and reserves, and smooth onboarding across multiple stores. The dashboard is described as clean and transparent on pricing, and support as fast, hands‑on, and helpful with setup, customization, and connecting card providers.
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I’m very satisfied with the service from Chargeback.io. The support was fast, professional, and very helpful throughout the process. I really appreciate how quickly they responded to my questions and handled everything. Highly recommended!
We're really pleased to hear you're happy with our service. Thank you very much for recommending us!
Works, but I had 2 chargebacks before it caught one, haven't had any since but hopefully it continues to block them.
Overall the best on the market. Best pricing, customer support and catches the most chargebacks. Highly recommend.
Thank you George for a such a great review. It's great to know that you'd recommend us!
Great app to use for preventing chargebacks.
Thank you for your review! We're glad your experience using our app has been positive so far.
Received Alert immediately on a chargeback and auto-refunded instead of adding to chargeback risk, Great service.
Estive com o agente Roudy e ele foi espetacular, resolveu-me tudo rapidamente e com explicações e promenor.
Que bom saber, vou passar o seu elogio ao Roudy!
Great app with excellent customer service. The team is very helpful, responsive, and quick to resolve any questions or issues. Overall, a reliable and easy-to-use app that I would definitely recommend!
Thank you for your review. We're really glad you've had a positive experience with our app and support team.
The app works perfect and does exactly what it needs to do. Also the support is really helpful and responds fast!
great app
Thanks for the review, we're glad you think so!
Ridiculously solid app, much better than others I have tried. 10/10
Really happy to hear this! Thank you for your review
