Reviews (132)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app effectively reduces chargebacks and protects payment processor accounts with fast early‑dispute alerts and configurable auto‑refunds. Many report chargeback rates near 0%, direct savings on fees and reserves, and smooth onboarding across multiple stores. The dashboard is described as clean and transparent on pricing, and support as fast, hands‑on, and helpful with setup, customization, and connecting card providers.
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great app. Also support is good 24/7 available Its great for if your dispute rate is going up
Thank you for your review. It's great to hear you appreciate our helpful support team
Wonderful app, works well for chargeback protection!
Very nice Customer support.
Thanks, we're glad the support experience was a good one!
Best chargeback alert app available, they have the lowest prices
Thank you! Glad both the value and the app itself are working well for you.
Chargeback.io really great platform, smooth transfer from one CB preventing app to chargeback.io, thanks!
Gracey lower ethoca price would be nice
Great customer support . Had an issue with my billing descriptor after switching to a US LLC and Grace from the support team sorted it out quickly. She walked me through exactly what needed to be updated in Shopify and confirmed my alerts were active.
Chargeback.io has been a game‑changer for our business. The setup was quick, the interface is intuitive, and the real‑time alerts help us prevent most disputes before they turn into actual chargebacks. Being able to connect easily with major payment processors and get proactive protection has reduced stress and saved us both time and money.
Best alert app in the market!
I’ve been using Chargeback.io for managing disputes, and it’s been a game-changer. The platform is intuitive, easy to navigate, and provides clear insights on every case. Overall, it has streamlined our chargeback process and saved us a lot of time. Highly recommended for anyone dealing with payment disputes.
